【文章內(nèi)容簡介】 ach, advise, and encourage employees of lesser rank are called .A. prot233。g233。sB. teachersC. mentorsD. role models2. As an appraiser, you should try to do all of the following except .A. minimize criticismB. change the person, not the behaviorC. focus on solving problemsD. be supportive3. Individuals working internationally need to know as much as possible about all of the following hostcountry characteristics except .A. social and business etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends4. Questions contained in structured job interviews should be based on .A. job analysisB. job designC. job specializationD. job utilization5. Outplacement services are .A. useful methods of attracting individuals into a careerB. designed to help terminated employees find a job elsewhereC. rarely given to executive employeesD. vital parts of any career management system6. Which of the following is not a core skill that is critical for success abroad? .A. physical fitness and mental maturityB. effective delegatory skillsC. prudent decisionmaking skillsD. cultural adaptability7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .A. trait methodB. results methodC. behavior methodD. attitudinal method8. Compensation programs that pensate employees for the knowledge they possess are known as .A. skillbased pay plansB. performancebased pay plansC. meritbased pay plansD. senioritybased pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following except .A. explain to employees why training will help them in their jobsB. use a classroomoriented approach so employees learn by lecturesC. provide feedback on employees’ progressD. relate the training to the employees’ goals10. Which of the following is not true of selfratings of performance? .A. They are beneficial when managers seek to increase the employee’s involvement in the review processB. Critics argue that selfratings are more lenientC. Research has shown that selfratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may have11. Performance appraisal methods can be broadly classified as either , , or approaches.A. trait, behavioral, judgmentalB. trait, behavioral, resultsC. behavioral, judgmental, resultsD. behavioral, judgmental, attitudinal area from which employers obtain certain types of workers from within the organization is known as the .A. internal labor marketB. regional labor marketC. recruiting areaD. external labor market13. Coaching is a technique that can be used to develop individual skills, knowledge, and attitudes.A. onthejobB. offthejobC. webbased trainingD. classroom training14. The primary reason why organizations train new employees is to .A. increase their knowledge, skill, and ability levelB. help trainees achieve personal career goalsC. ply with government regulationsD. improve the work environment15. The HR department in an overseas unit must be particularly responsive to all of the following environments except .A. political B. culturalC. technologicalD. legal16. Which of the following is not a primary impact that technology has had on HRM? .A. It has altered the methods of collecting employment information.B. It has speed up the processing of employment data.C. It has diminished the role of supervisors in managing employees.D. It has improved the processes of internal and external munications.17. Which management group has primary responsibility for the development of disciplinary policies and procedures? .A. the legal departmentB. toplevel managementC. the HR departmentD. middle management18. To create a more flexible pool of employees, managers might most likely .A. rely on jobbased pay structuresB. rely on skillbased pay structuresC. implement a gain sharing incentive systemD. implement an employee stock ownership plan19. Which of the following does not alter the nature of jobs and the requirements of individuals needed to successfully perform these jobs? .A. downsizingB. adoption of teamsC. stable growth in product demandD. global change20. Wage survey data will normally be collected with the use of .A. lowrated jobsB. key jobsC. highrated jobsD. strategic jobs21. When setting performance measures for incentive systems, we can say that the best measures are .A. quantitative, simple to understand, and show a clear relationship between output and rewardB. qualitative, flexible, and create petition between employeesC. those that allow employers to “ratchet up ” standards and base rewards on qualitative standardsD. those that reduce administrative costs, determine rewards based only on quantity, and reward only exceptional employees22. To facilitate an egalitarian environment, which of the following HR practices should managers implement? .A. teambased trainingB. HRIS technologiesC. profit sharingD. teambased selection23. If a job analyst doubts the accuracy of information provided by employees, he or she should .A. challenge the employees with their false statementsB. report them to their supervisorsC. turn the task of job analysis over to someone with more HRM experienceD. obtain additional information from them or from their supervisors24. Reasons for not hiring from within include all of the following except .A. motivational concernsB. lack of qualified internal candidatesC. a need for new ideasD. the risk