【導(dǎo)讀】第一章物業(yè)概況·····························································································1. 第二章物業(yè)管理總體構(gòu)想··················································································2. 三物業(yè)服務(wù)中心組織架構(gòu)和人員配置······························································3. 四物業(yè)服務(wù)中心內(nèi)部的管理機(jī)制····································································5