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7. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .A. downsizing programsB. “headhunting” assistance programsC. outplacement assistanceD. employee assistance programs (EAPs)48. Organizations like to hire older workers because .A. they have proven employment experienceB. they learn fasterC. they have better safety recordsD. they do not require medical benefits49. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .A. task analysisB. organization analysisC. resource analysisD. skills analysis50. While a career development program requires special processes and techniques, a basic requirement is .A. task analysisB. role modelingC. management supportD. a promotion policy1. The worth and pensation of a job should depend on all of the following except .A. the conditions and hazards under which the work is performedB. the skill and effort the job requiresC. the amount of responsibility involvedD. the gender of the employees2. Regardless of the selection methods used, it is essential that the selection procedure be .A. lengthy and thoroughB. quick and efficientC. reliable and validD. a positive experience for applicants3. A supervisor who provides a continuing flow of instructions, ments, and suggestions to the subordinate is engaging in what type of onthejob training? .A. case studyB. coachingC. individual developmentD. role modeling4. Performance appraisal systems sometimes yield disappointing results for all of the following reasons except .A. lack of topmanagement supportB. rate biasC. use of the appraisal program for conflicting purposesD. use of appraisal systems in validating job analysis5. An employer wishing to raise the “real wages” of employees would have to .A. grant wage increases larger than the cost of livingB. reevaluate jobs in order to upgrade their worthC. pay employees on a payforperformance standardD. grant acrossthe board wage increases6. Disadvantages of profit sharing include all of the following except .A. because payments are made only once a year, they may lose their motivational valueB. plans may not pay off for several years in a rowC. effective profit sharing plans require a second HR programD. employee morale could drop during time periods after no bonus has been given7. All of the following as attributes of successful global managers has been identified except .A. ability to seize strategic opportunitiesB. sensitivity to issues of diversityC. interpersonal petencyD. capability to manage a highly centralized organization8. To attain a sustainable petitive advantage through people, organizations should develop petencies in their employees that .A. are transferable to other organizationsB. can be duplicated C. provide generic skills that are widely valuedD. are designed around unique team processes9. Which of the following is not an oute of low salary budget? .A. increased turnoverB. increased employee outputC. the creation of a twotier wage systemD. diminished employee output10. Benefits of orientation programs frequently reported by employers include all of the following except .A. higher turnoverB. facilitation of learningC. improved employee moraleD. increased productivity11. In order to play a more active role in influencing change within organizations, HR department must do all of the following except .A. increase their political powerB. bee business partners with the entire organizationC. view themselves as primarily performing a service functionD. develop leadership capabilities12. Job requirements are .A. the different duties, tasks, and responsibilities that make up a jobB. the educational background and skills required to do the jobC. the work experience required to do the jobD. the time required to plete the job13. The technique of training managers that emphasizes the need to involve supervisory trainees in handling reallife employee problems and to receive immediate feedback on their own performance is .A. the leaderless groupB. the management gameC. the case studyD. behavior modeling14. All of the following are basic skills needed for successful career management except .A. developing a positive attitudeB. establishing goalsC. adopting the mindset of your superiorsD. putting responsibility for your career in the hands of your supervisor15. The term payforperformance can enpass all of the following except .A. merit payB. base salaryC. cash bonusesD. gainsharing plans16. Disorientation that causes perpetual stress in people who settle overseas for lengthy periods of time is monly referred to as .A. future shockB. culture shockC. international disorientationD. eustress17. Smaller organizations can achieve a system approach to organizational design that maximizes employee performance and wellbeing by bining all of the following except .A. work structuresB. HR practicesC. organizational strategyD. management processes18. Which of the following is not an appropriate strategy to create a training environment conducive to learning? .A. using negative reinforcementB. having participants set personal goalsC. designing institutional objectivesD. eliminating treats and punishments19. An organization wishing to establish greater jobstaffing flexibility would likely use which pay system? .A. straight payB. skillbased payC. incentive payD. twotier pay20. If labor costs represent 50% of an organization’s sales dollars and the organization pays a bonus to employees whenever labor costs