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Plans ? Identify gaps ? Find and prioritise practices to close gaps ? Develop action plans ? Implement actions ? Appoint accountability ? Share learning Delivery ? Apply targets ? Embed in Performance Contract Targets Measurement Intervention ? Assessment tool ? Benchmark ? External challenge 6 Expectations of Operational Excellence 1. Use the Right People Processes 2. Cause No Harm to People or Environment 3. Eliminate Unplanned Outages 4. Effectively Prioritise Execute 5. Optimise Production 6. Minimise Costs Planned Work How does it work? ? Every business unit benchmarks itself against a set of key “practices” using a mon assessment tool ? Targets for improvement are agreed by business units, and offers and requests are recorded ? Results are collated and analyzed and a “big picture” is created ? Through a “dating agency”, business units are brought together to share their strengths ? Good practices, tools, offers and requests are made widely available through an intra “munity centre” Morale Motivation Ensure Competency Share, transfer embed knowhow Communicate effectively Drive Performance improvement Management of Change Enhance Our Reputation With The Community Get HSE Right Manage Greenhouse Gas Emissions Measure And Manage Production Losses Ensure Reliability Manage Corrosion Plan, Schedule and Resource Prepare And Execute Planned Shutdown Optimise Resources Optimise Plant Performance Forecast Prod