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her aspects of regular operations. ? Customer profiles 13 169。 2023 Thomson/SouthWestern. All rights reserved. Input Management (cont’d) ? Proprietary Marketing Research ? Conducts projects to study specific pany problems. ? Emphasizes the gathering of new data. ? Survey findings ? Test market results ? Is not conducted regularly or continuously. 14 169。 2023 Thomson/SouthWestern. All rights reserved. Input Management (cont’d) ? Salesperson Input ?Salespeople work in firms’ external environments can provide essential marketing data. ? Competitors’ prices ? New product offerings ? Complaints ? Trends ? Behavioral Tracking ? Global positioning satellite (GPS) systems can track the whereabouts of delivery personnel at all times. ? Scanner data— the accumulated records resulting from point of sale data recordings. 15 169。 2023 Thomson/SouthWestern. All rights reserved. Input Management (cont’d) ? Outside Vendors and External Distributors ? Organizations that specialize in the collection and publication of highquality market information for sale and/or distribution. ? Media representatives provide demographic and lifestyle data about their audiences. ? Data specialists record and store certain marketing information in puterized databases. 16 169。 2023 Thomson/SouthWestern. All rights reserved. Computerized Data Archives ? Data Wholesalers ? Companies that put together consortia of data sources into packages that are offered to municipal, corporate, and university libraries for a fee. ? Wilson Business Center ? Hoovers ? PROQUEST ? INFOTRAC ? DIALOG (Dialog Information Services, Inc.) ? LEXISNEXIS, ? Dow Jones News Retrieval Services 17 169。 2023 Thomson/SouthWestern. All rights reserved. EXHIBIT Vendors of Information Services and Electronic Indexing 18 169。 2023 Thomson/SouthWestern. All rights reserved. Computerized Data Archives ? Types Of Databases ? Statistical— numerical data for market analysis and forecasting. ? Financial— petitors’ and customers’ financial data, such as ine statements and balance sheets ? Video— film clips, television mercials, 19 169。 2023 Thomson/SouthWestern. All rights reserved. Networks and Electronic Data Interchange ? Electronic Data Interchange (EDI) ?A type of exchange that occurs when one pany’s puter system is integrated with another pany’s system to exchange business information with