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he following is not a step in objective setting? a. Specify deadlines. b. Allow the employee to actively participate. c. Link rewards to effort. d. Prioritize goals.14. Each MBO objective must have a. a percentage change specified. b. a concise time period. c. a reference to quality. d. a specified dollar amount.15. MBO advocates participative goal setting. Research paring participative set and assigned goals on performance a. shows consistently higher performance with participatively set goals. b. shows consistently lower performance with participatively set goals. c. has not shown any strong or consistent relationships. d. has been biased by the researchers.16. Which of the following is not an ingredient in MBO programs? a. goal specificity b. participative decision making c. performance feedback d. general time period17. According to the philosophy of MBO, a. Feedback occurs at the annual performance review b. Goals follow a topdown approach c. Goals typically are broad, general statements of intent d. Constant feedback is provided18. MBO assists in answering What39。s in it for me as an employee by a. Linking rewards to goal attainment b. Identifying employees39。 key job tasks c. Allowing employees to participate actively d. Prioritizing goals 19. Managers can overe the criticisms of management by objectives by a. ensuring that employees have multiple goals. b. treating MBO as a singleevent activity. c. punishing employees who fail to achieve goals. d. rewarding employees for setting easy goals.20. Which of the following is not a ponent of the MBO process? a. Objectives are determined jointly by subordinates and supervisor b. Progress towards objectives is reviewed every three months. c. Employees are given ratings based on reaching specific targets d. Rewards are based on progress towards achieving objectives.21. Which of the following is a ninestep process that involves strategic planning, implementation, and evaluation? a. decisionmaking process b. strategic management process c. tactical management process d. longrange planning process22. In environmental SWOT analysis, the external organizational position is analyzed according to itsa. strengths and weaknesses.b. opportunities and weaknesses.c. strengths and threats.d. opportunities and threats.23. The starting point in strategic management process is usuallya. analyzing current mission, strategies and objectives.b. identifying opportunities and threats.c. conducting an environmental scan.d. identifying opportunities and weaknesses. 24. After analyzing and learning about the environment, management needs to evaluate opportunities and threats. Opportunities are a. internal resources. b. unmet needs. c. positive external environmental factors. d. internal petitive strategies.25. Which of the following is NOT a grand strategy that an organization can use for defining its allenpassing focus? a. Stability strategy b. Market gain strategy c. Growth strategy d. Combination strategy26. Tim39。s Company is analyzing the technology that allows it to produce wireless munication equipment for less money. This technological breakthrough for Tim39。s Company is which of the following? a. strength b. weakness c. opportunity d. threat27. SWOT analysis a. Matches the organization39。s petencies with its environmental forces b. Sometimes involves industrial espionage tactics c. Occurs during the mission statement formulation d. Is most useful for helping an organization sustain its petitive28. The type of organizational strategy that emphasized increasing market share or the level of an organization39。s operations is called a. Stability Strategy b. Combination strategy c. Market gain strategy d. None of the above29. When Northwest Airlines began serving its own inflight meals, which of the following strategies was it pursuing? a. growth b. stability c. retrenchment d. bination30. Larry39。s Company is in the process of buying a smaller petitor and incorporating that pany39。s resources into his business. This is an example of which of the following types of strategies? a. merger b. stability c. retrenchment d. acquisition31. Strategy formulation involves__________. a. developing and evaluating a set of alternative strategies b. evaluating a set of alternative strategies and selecting the best for each level c. selecting a strategy that will increase the level of operations d. pleting a SWOT analysis32. Susan39。s Ceramics is expanding the size of its unfinished products while decreasing the amount of firing and finishing of products it does. This is known as which of the following strategies? a. growth b. stability c. retrenchment d. bination33. A pany states that its product is reliable, even to the extent of never needing a service call, such as Maytag, is practicing which of the following petitive strategies? a. costleadership strategy b. differentiation strategy c. focus strategy d. retrenchment strategy34. Lila39。s Luscious Lips produces a cherry flavored lipstick and is targeting the teen girl who is between 12 and 14 years old. The strategy pursued is a. cost leadership. b differentiation. c. focus. d. segmentation.35. The premise behind _____ is to design in quality as the product is being made. a. six sigma b. TQM c. reengineering d. benchmarking36. A large discount store, like WalMart, whose primary goal is to have the lowest prices in the industry, is using which of the following strategies to maintain a petitive advantage? a. costleadership strategy b. differentiation strategy c. focus strategy d. retrenchment strategy37. According to Michael Porter, the goal of the focus strategy is to a. exploit a narrow segment of the market. b. seek petitive advantages in larg