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Control ?關(guān)鍵路徑法 ?最早啟動(dòng)時(shí)間( ES) ?最遲啟動(dòng)時(shí)間( LS) ?Float ?舉例 Project Cost Management ?Resource Planning ?Cost Estimating ?Cost Budgeting ?Cost Control 常用術(shù)語(yǔ) ?PV: Present Value ? PV = FV / ( 1+r) n ?NPV: Net Present Value ? NPV = ? PV ?BCWS: Budgeted Cost of Work Scheduled ?ACWP: Actual Cost of Work Performed Project Quality Management ?Quality policy ?Project amp。 Product ?Quality . Grade ?Benefit . Cost ?Prevention over inspection ?Planned in . Inspected in ?Management responsibility ?PDCA with phases Project Quality Management ?Quality Planning ?Quality Assurance ?Quality Control Cost of Quality ?Prevention Costs ?Appraisal Costs ?Failure Costs ? Internal ? External Quality Control ?Checklist ?Pareto diagrams ?CauseandEffect diagram Pareto Diagram Sample 交易出錯(cuò)原因統(tǒng)計(jì)874438251910 93 21020406080100總行NIC網(wǎng)絡(luò)故障PIN錯(cuò)誤發(fā)卡行卡系統(tǒng)超時(shí) 發(fā)卡行卡系統(tǒng)拒絕發(fā)卡行沒(méi)連入NIC/NAP未知金額不足 帳戶錯(cuò)誤Mac Key Error待確定出錯(cuò)原因出錯(cuò)筆數(shù)交易筆數(shù)Quality Control ?Outputs: ? Acceptance decisions ? Rework ? Quality improvement ? Process adjustments Project Human Resource Management ?項(xiàng)目的臨時(shí)的特點(diǎn),必然導(dǎo)致人員和組織的關(guān)系總是不斷改變和具有臨時(shí)性。 ?企業(yè)中的人力資源管理一般都不是項(xiàng)目管理者的直接責(zé)任,但作為項(xiàng)目的管理者,必須充分意識(shí)到這方面的管理要求對(duì)完成項(xiàng)目的保證作用。 ?與溝通管理密切相關(guān) Organizational Planning ?Identifying, documenting, assigning ?roles, responsibilities, reporting relationships ?RAM RAEW 團(tuán)隊(duì)能力組合 專業(yè)知識(shí) 組織協(xié)調(diào)能力 操作型 專家型 協(xié)調(diào)型 決策型 Staff Acquisition ?與職能部門或其他項(xiàng)目的經(jīng)理談判 ?預(yù)先指定的 ?從外部獲得(采購(gòu)) Team Development ?Both enhancing the ability of stakeholders to contribute as individuals as well as enhancing the ability of the team to function as a team. Project Communications Management 典型的項(xiàng)目經(jīng)理有 75% 90%的時(shí)間用于溝通 ?Comm