企業(yè)項目管理培訓(xùn)資料(編輯修改稿)
2025-01-28 22:56 本頁面
【文章內(nèi)容簡介】 auseandEffect diagram Pareto Diagram Sample 交易出錯原因統(tǒng)計874438251910 93 21020406080100總行NIC網(wǎng)絡(luò)故障PIN錯誤發(fā)卡行卡系統(tǒng)超時 發(fā)卡行卡系統(tǒng)拒絕發(fā)卡行沒連入NIC/NAP未知金額不足 帳戶錯誤Mac Key Error待確定出錯原因出錯筆數(shù)交易筆數(shù)Quality Control ?Outputs: ? Acceptance decisions ? Rework ? Quality improvement ? Process adjustments Project Human Resource Management ?項目的臨時的特點(diǎn)，必然導(dǎo)致人員和組織的關(guān)系總是不斷改變和具有臨時性。 ?企業(yè)中的人力資源管理一般都不是項目管理者的直接責(zé)任，但作為項目的管理者，必須充分意識到這方面的管理要求對完成項目的保證作用。 ?與溝通管理密切相關(guān) Organizational Planning ?Identifying, documenting, assigning ?roles, responsibilities, reporting relationships ?RAM RAEW 團(tuán)隊能力組合 專業(yè)知識 組織協(xié)調(diào)能力 操作型 專家型 協(xié)調(diào)型 決策型 Staff Acquisition ?與職能部門或其他項目的經(jīng)理談判 ?預(yù)先指定的 ?從外部獲得（采購） Team Development ?Both enhancing the ability of stakeholders to contribute as individuals as well as enhancing the ability of the team to function as a team. Project Communications Management 典型的項目經(jīng)理有 75% 90%的時間用于溝通 ?Communications Planning ?Communications Distribution ?Performance Reporting ?Administrative Closure 溝通的規(guī)模 每人年平均編程量（千行）15843 051015很小 2 16 64 512項目經(jīng)理的基本職責(zé) ?Planning ?Organizing ?Leadership ?Control ?項目經(jīng)理有 75% 90%的時間用于溝通 項目經(jīng)理權(quán)威的來源 ?正式任命 ?獎勵 ?懲罰 ?專業(yè)能力 ?人格魅力 X Y 理論 ?X理論：認(rèn)為一般情況下工人都是懶惰的，需要監(jiān)管 ?Y理論：假設(shè)工人們不受到監(jiān)管時也都愿意工作 Conflict Management Withdrawing Loselose Smoothing Loselose Compromising Loselose Problem Solving winwin Forcing winlose Performance Reporting ?Status reporting ?Progress reporting ?Forecasting Performance Reporting ? BCWS: Budgeted Cost of Work Scheduled ? ACWP: Actual Cost of Work Performed ? BCWP(EV): Budgeted Cost of Work Performed ? CV: Cost Variance ? CV = BCWP ACWP ? SV: Schedule Variance ? SV = BCWP BCWS ? CPI: Cost Performance Index ? CPI = BCWP / ACWP Performance Reporting ?BAC: Budgeted At Completion ?EAC: Estimated At Completion ? Actualstodate + Remaining Budget / CPI ? Actualstodate + New estimate ? Actualstodate + Remaining Budget (Remaining Budget = BAC EV) ?Variance At Completion ? VAC = BAC EAC Performance Management ?通
環(huán)評公示相關(guān)推薦
鄂ICP備17016276號-1