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RM: Some Ideas and Examples 16 Essential Elements of SHRM 1. Internally transforming HR staff and structure 2. Enhancing administrative efficiency 3. Integrating HR into the strategic planning process 4. Linking HR practices to business strategy and one another. 5. Developing a partnership with line management 6. Focusing on the bottomline impact of HR and measuring that impact. 17 Developing Partnership ? Learn about the firm’s business ? Respond to and be aware of the firm’s needs and direction ? Shift away from traditional HRM functions ? Move toward supportive, collaborative relationships with line managers ? Demonstrate how HR is critical to business success 18 Measuring HRM ? Customer Reactions ? HR Impact ? Dollar Value of HR Programs ? Benchmarking HR Practices 19 Table Six measures of HR Service Delivery 20 Review ? Why is Managing Human Resources So Important? ? What is Strategic Human Resource Management (SHRM)? ? Transforming HR Staff and Structure ? Enhancing Administrative Efficiency ? Integrating HR into Strategic Planning ? Fitting HR Practices to Business Strategy and One Another ? Partnership ? Measuring HRM ? Is Strategic HRM Really Worth All the Trouble?