【正文】 ange in behaviour. ? Selfregulation training has been shown to improve work attendance and sales performance. ? Selfregulation has been shown to change a variety of behaviours and it is an effective method of training. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 77 Organizational Learning Practices ? Organizational learning practices include: – Organizational behaviour modification – Employee recognition programs – Training programs – Career development Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 78 Organizational Behaviour Modification (. Mod.) ? The systematic use of learning principles to influence anizational behaviour. ? . Mod. has been shown to improve safe working behaviour, work attendance, and task performance. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 79 Organizational Behaviour Modification (continued) ? The effects on task performance are stronger in manufacturing than in service anizations. ? Money, feedback, and social recognition have been used as effective forms of positive reinforcement. ? Money has stronger effects, however, the use of all three together has the strongest effect on task performance. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 80 Employee Recognition Programs ? Formal anizational programs that publicly recognize and reward employees for specific behaviours. ? Many panies in Canada have some form of employee recognition program. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 81 Types of Recognition Programs Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 82 Employee Recognition Programs (continued) ? To be effective, formal employee recognition programs must specify: – How a person will be recognized – The type of behaviour being encouraged – The manner of the public acknowledgement – A token or icon of the event for the recipient Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 83 Employee Recognition Programs (continued) ? Employee recognition programs have been found to be related to higher job satisfaction and performance, and lower absenteeism and turnover. ? An increasing number of anizations have begun to implement peer recognition programs. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 84 Training Programs ? Planned anizational activities that are designed to facilitate knowledge and skill acquisition in order to change behaviour and improve performance. ? Effective training programs strengthen selfefficacy and include positive reinforcement, feedback, modelling, and selfregulation. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 85 Training Programs (continued) ? One of the most widely used and effective methods of training is behaviour modelling training (BMT) which is based on social cognitive theory. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 86 Behaviour Modelling Training (BMT) ? BMT involves the following steps: – Describe to trainees a set of welldefined behaviours (skills) to be learned – Provide a model or models displaying the effective use of those behaviours – Provide opportunities for trainees to practice using those behaviours Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 87 Behaviour Modelling Training (BMT) (continued) ? BMT involves the following steps: – Provide feedback and social reinforcement to trainees following practice – Take steps to maximize the transfer of those behaviours to the job Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 88 Behaviour Modelling Training (BMT) (continued) ? BMT has a positive effect on learning, skills, and job behaviour. ? The effects on behaviour are greatest when trainees are instructed to set goals and when rewards and sanctions are used in the trainees’ work environment. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 89 Career Development ? An ongoing process in which individuals progress through a series of stages that consist of a unique set of issues, themes, and tasks. ? It involves a career planning and a career management ponent. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 90 Career Planning ? Involves the assessment of one’s interests, skills, and abilities, and the development of career goals and plans. Copyright 169。 2023 Pearson Canada Inc. Chapter 2/ Slide 91 Career Management ? Involves taking the necessary steps that are required to achieve one’s goals and plans. ? This often involves special assignments that are designed to assist employees in their career development. Copyright 169。 2023 Pearson Canada Inc. 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