【正文】 小公司客戶關(guān)系管理研究 . 中南大學(xué) [12]李濤 . 貿(mào)易公司的 服務(wù)鏈 管理研究 .華東理工大學(xué) [13]孫曉莉 . 司客戶關(guān)系管理分析與研究 .北京郵電大學(xué)經(jīng)濟(jì)管理學(xué)院 [14]張維作 . .天津大學(xué)管理學(xué)院 [15]王立群 . .首都經(jīng)濟(jì)貿(mào)易大學(xué) [16]江升世 .2021. 客戶關(guān)系管理在我國連鎖零售業(yè)中應(yīng)用研究 .西南財(cái)經(jīng)大學(xué) [17]張娟 .2021. 客戶關(guān)系管理在聯(lián)邦快遞的應(yīng)用研究 .華東師范大學(xué) [18]徐玥 .2021. 我國會計(jì)師事務(wù)所客戶關(guān)系管理研究 .西南財(cái)經(jīng)大學(xué) [19]郭立英 .（ CRM） .上海海事大學(xué) [20]張春 . .江蘇大學(xué) [21]宋華 .2021. 服務(wù)供應(yīng)鏈 . 人民大學(xué) 出版社 [22] [美 ]詹姆斯 赫斯克特 厄爾 薩塞 倫納德 施萊辛格 .2021. 服務(wù)利潤鏈 . 華夏出版社 A 產(chǎn)品認(rèn)證公司客戶關(guān)系管理研究 第 26 頁 共 26 頁 致 謝 一年 多 前，當(dāng)決定自考南京大學(xué)工商管理專業(yè)時(shí)，我還是一名大二學(xué)生，一年后，在進(jìn)行論文寫作的時(shí)候，我已經(jīng)畢業(yè)并正式參加工作了。中間過程固然辛苦，但是卻可以享受到學(xué)習(xí)新知識、不斷提高自己的快樂。 在本篇論文即將完成之際，我要特別感謝我的論文指導(dǎo)老師 吳江 先生 無私的給予我指導(dǎo)和幫助。從確定選題到初稿修 改 無不 體現(xiàn)著老師的付出與辛苦 ，尤其是在合理論文的內(nèi)容安排、提高論文的理論深度及很多細(xì)節(jié)方面， 老師都給予了我細(xì)致入微的指導(dǎo)。 同時(shí)，也要感謝我的供職單位 A 產(chǎn)品認(rèn)證公司，在 A 公司的這段時(shí)間，領(lǐng)導(dǎo)和同事給予我大量的關(guān)懷及幫助，讓我迅速掌握工作的技能，在工作和學(xué)習(xí)上不斷進(jìn)步，對于我的論文寫作也積極配合，提供了大量的資料，給了我很多啟發(fā)，在此表示衷心的感謝！ 最后，我要對 在百忙之中來抽出時(shí)間審閱本論文的 各位評委老師 表示衷心感謝 ，你們的審閱是對我勞動成果最好的褒獎(jiǎng)！ A 產(chǎn)品認(rèn)證公司客戶關(guān)系管理研究 第 27 頁 共 26 頁 請您刪除一下內(nèi)容， O(∩ _∩ )O謝謝?。?！ Many people have the same mixed feelings when planning a trip during Golden Week. With heaps of time, the sevenday Chinese 請您刪除一下內(nèi)容， O(∩ _∩ )O謝謝?。?！ National Day holiday could be the best occasion to enjoy a destination. However, it can also be the easiest way to ruin how you feel about a place and you may bee more fatigued after the holiday, due to battling the large crowds. During peak season, a dream about a place can turn to nightmare without careful planning, especially if you travel with children and older people. As most Chinese people will take the holiday to visit domestic tourist destinations, crowds and busy traffic are inevitable at most places. Also to be expected are increasing transport and acmodation prices, with the possibility that there will be no rooms available. It is also mon that you39。 ll wait in the line for one hour to get a ticket, and another two hours at the site, to only see a tiny bit of the place due to the crowds. Last year, 428 million tourists traveled in China over the weeklong holiday in October. Traveling during this period is a matter that needs thorough preparation. If you are short on time to plan the uping Golden Week it may not be a bad idea to avoid some of the most crowded places for now. There is always a place so fascinating that everyone yearns for. Arxan is a place like this. The beauty of Arxan is everlasting regardless of the changing of four seasons. Bestowed by nature, its spectacular seasonal landscape and mountains are just beyond word. Arxan is a crucial destination for the remended travelling route, China Inner Mongolia Arxan — Hailar — Manzhouli. It is also the joint of the four prairies across the SinoMongolian border, where people gravitate towards the exotic atmosphere mixed with Chinese, Russian, and Mongolia elements. As a historic site for the Yitian Battle, Arxan still embodies the spirit of Genghis Khan. Walking into Arxan, you will be amazed by a kaleidoscope of geous colors all the year round the Spring azaleas blooming red in the snow, the Summer sea wavering blue in the breeze, the Autumn leaves painted in yellow covering volcanic traces, and the Winter woods shining white on the vast alpine snowscape. Hinggan League Arxan city is situated in the far eastern area of Inner Mongolia Autonomous Region. Its full name Haren Arxan means hot holy water in the Mongolian language. Arxan is a tourism city in the northern frontier with a blend of large forest, grand prairies, vast snowfield, heaven lake cluster, thermium, as well as volcanic cluster. It is a rare and unique ecotourism base filled with healthy sunshine, clean air and unspoiled green. Nestled close to the country39。s largest virgin forest, and known for its spring and ecological environment, Arxan is marveled at by many tourists as the purest land on earth. You cannot miss out the Autumn of Arxan. It is definitely the best with brightlycolored scenery full of emotions. Autumn in the northern part of the country es earlier than the South. A September rain followed by the footprints of Autumn brings more colors to the once emerald green mountain and blooming grassland. Shutterbugs flock to see for themselves the marvel of splendid colors around the mountains and waters, many of whom have travel a long distance and even camp here only to capture a moment of the nature wonder. The silver birch turns golden, while the larch is still proudly green. You will find yourself drowned in the intoxicating red of the wild fruits as well as the glamour of flowers in full blown. And your heart will be lingering on the woods as it39。s time for the wild fruits to ripe. The picturesque Arxan in Autumn is indeed a fairyland only exists in a dream that satisfies all your fantasies. If it rains heavily on Saturday night, some elderly Chinese will say it is because Zhinu, or the Weaving Maid, is crying on the day she met her husband Niulang, or the Cowherd, on the Milky Way. Most Chinese remember being told this romantic tragedy when they were children on Qixi, or the Seventh Night Festival, which falls on the seventh day of the seventh lunar month, which is usually in early August. This year it falls on Saturday, August 2. Folklore Story As the story goes, once there was a cowherd, Niulang, who lived with his elder brother and sisterinlaw. But she disliked and abused him, and the boy was forced to leave home with only an old cow for pany. The cow, however, was a former god who had violated imperial rules and was sent to earth in bovine form. One day the cow led Niulang to a lake where fairies took a bath on earth. Among them was Zhinu, the most beautiful fairy and a skilled seamstress. The two fell in love at first sight and were soon married. They had a son and daughter and their happy life was held up as an example for hundreds of years in China. Yet in the eyes of the Jade Emperor, the Supreme Deity in Taoi