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Reasons Not to BuyNo TrustqI have never met you qWe are used to dealing with someone else.q 我們習(xí)慣與其他任何人打交道qI don’t know what you can 。qWe had a bad experience in the 的經(jīng)驗。qWe have a good relationship with someone 人有良好的關(guān)系。信任=信譽+設(shè)身處地建立信譽 (Relating)qPropriety 適當(dāng)?shù)男蜗螅?衣著,禮貌,準(zhǔn)則,表達qCompetence 能力-- 知識,經(jīng)歷,年齡,職務(wù),公司實力qCommonality 共通點-- 愛好,學(xué)校,籍貫 …qIntent 意圖-- 稍示寒暄后,及時講清拜訪意圖如何講清意圖?q Purpose 目的-- why are we meeting?為什么我們見面q Process 步驟-- How will we proceed我們處理的怎樣q Payoff 最終受益-- How will we both benefit from spending this time together?我們一起花費時間我們怎樣獲得利益。Empathy設(shè)身處地拜會之前,準(zhǔn)備 10個問題,到時主動提出!q You may be wondering…q Many people ask me…q If were in your choice…Four Reasons Not to BuyNo NeedHave 絕對不等于 Want如何發(fā)現(xiàn)問題 Discoveryq Premission 征得同意 -- Would it be all right if I asked you a few questions?如果我問你許多問題會的到解決嗎q FactFinding 查詢事實 (have)-- What kind of equipment are you now using?你現(xiàn)在使用的是什么配置。q Feelingfinding 了解其想法 (want)-- How do you feel about the overall effectiveness of your current equipment?關(guān)于當(dāng)前你的所有配置你感覺怎樣。如何發(fā)現(xiàn)問題 DiscoveryqBest/least 抹去中性語言 -- what do you like best about the fringe benefits you provide your employees?關(guān)于你提供給你的雇員的福利你最喜歡的什么。qMagic Wand 摩棒法 -- 如果你不能解決問題或重要的事情將會成什么是樣子。 What would it be like if you didn’t have this problem or concern? qTell me more 不要忽略細節(jié) --