從erp到企業(yè)e化n(編輯修改稿)
2025-03-11 14:27 本頁面
【文章內(nèi)容簡介】 nagement Subsystem Model Management Subsystem Knowledgebased (Management) Subsystem User Interface Subsystem The User User User Interface DBMS MBMS JiahShing Chen 33 從 ERP到企業(yè) E化 DSS Classifications Textoriented DSS Databaseoriented DSS Spreadsheetoriented DSS Solveroriented DSS Ruleoriented DSS Compound DSS JiahShing Chen 34 從 ERP到企業(yè) E化 高階主管資訊系統(tǒng) 結(jié)合決策支援系統(tǒng)和人工智慧特色 幫助管理者定義和處理問題及機(jī)會(huì) 以不同角度呈現(xiàn)資訊 管理者可以針對(duì)問題的特性，彈性地選擇觀看資訊的方式，包含內(nèi)部／外部資訊、客觀／主觀資訊 JiahShing Chen 35 從 ERP到企業(yè) E化 Evolution of EIS DSS and ODSS 1980s Executive Information Systems 1995+’ s Everybody’ s Information Systems Enterprise Information Systems JiahShing Chen 36 從 ERP到企業(yè) E化 Executive Information System (EIS) A puterbased system that serves the information needs of top executives Provides rapid access to timely information and direct access to management reports Very userfriendly, supported by graphics Provides exceptions reporting and drilldown capabilities Easily connected to the Inter Drill down JiahShing Chen 37 從 ERP到企業(yè) E化 Executives’ Role and Their Information Needs Decisional Executive Role (2 Phases) Identification of problems and/or opportunities The decision of what to do about them Flow chart and information flow Use phases to determine executives’ information needs JiahShing Chen 38 從 ERP到企業(yè) E化 Methods for Finding Information Needs Wetherbe39。s Approach Structured Interviews IBM39。s Business System Planning (BSP) Critical Success Factors (CSF) Ends/Means (E/M) Analysis Prototyping Watson and Frolick39。s Approach Asking (interview approach) Deriving the needs from an existing information system Synthesis from characteristics of the systems Discovering (Prototyping) Ten methods Other Methods JiahShing Chen 39 從 ERP到企業(yè) E化 Characteristics of EIS Drill down Critical success factors (CSF) Status access Analysis Exception reporting Colors and audio Navigation of information Communication JiahShing Chen 40 從 ERP到企業(yè) E化 Critical Success Factors (CSF) Monitored by five types of information Key problem narratives Highlight charts Toplevel financials Key performance indicators (KPI) Detailed KPI responsibility reports JiahShing Chen 41 從 ERP到企業(yè) E化 Characteristics and Benefits of EIS Quality of information Flexible, correct, timely, relevant, plete, validated User interface GUI, userfriendly, secure access, quick response, mobile accessibility, reliable, easy input, quick retrieval, tailored, selfhelp menu Technical capability provided Global information, , external data, written interpretations, hypertext hypermedia, ad hoc analysis, multidimensional, hierarchical, graphics text, managementbyexception reports, trends deviations, historical current data, critical success factors, forecasting, drill down, tracking of critical data Benefits Attainment of anizational objectives, productivity, quality of decision making, petitive advantage, time saving, munication capacity quality, better anization control, anticipation of problems opportu
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