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at the fore going is in good order and meets with your requirement, Kingdly sign and return the duplicated copy of this agreement to us serving as your accepiance. Thank you once again for your kind support and much appreciated for choosing our hotel as your function venue. We took forward to weling you and your esteemed guest to the .SENRONG CONIFER HOTEL Please be assured of our best attention to make your function the most memorable and successful one.制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO.執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部預(yù)交訂金及取消宴會(huì)安排條款:貴公司需要提前_____天交付百分之三十給敝酒店,以作保證訂金,此訂金可作貴公司之宴會(huì)結(jié)束后付款用。酒店方面有權(quán)取消沒(méi)有交納預(yù)定金的宴會(huì)安排,除非雙方事先商談協(xié)定。貴公司如取消沒(méi)有交納預(yù)定安排或取消以上所述安排,應(yīng)提前_____天通知敝酒店,否則酒店有權(quán)收預(yù)訂金。如貴公司在不足二十四小時(shí)通知敝酒店取消宴會(huì)安排,酒店將按全價(jià)收取餐飲費(fèi)用。付款方式:貴公司負(fù)責(zé)人__________先生將在宴會(huì)結(jié)束后用信用卡或支票或現(xiàn)金付清全部款項(xiàng),__________先生,希望以上所述談及有關(guān)問(wèn)題,倘若有進(jìn)一步的補(bǔ)充,請(qǐng)隨時(shí)與我們聯(lián)系,我們期望為貴公司提供最優(yōu)質(zhì)服務(wù),并時(shí)致謝意! 預(yù)祝貴公司之宴會(huì)圓滿成功! 酒 店: 主辦單位:___________________ 公司名稱: 宴會(huì)部經(jīng)理 宴會(huì)日期: 負(fù)責(zé)人:POLICY OF DEPOSIT/CANCELLATION/GUARANTEE NUMBER30% of all the above mentioned expenses served as the guarantee deposil is required to reach our hotel ________ days prior to your schadated event. The hotel reserves the right to reteasa all the reservations not guaranteed by the deposit untess special arrangements have been agreed upon by both parties. 制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部A written cancettation or reduction of more, than50% of the above mentioned arrangements must be received by our hotel_______ days prior to your schgeduted event, failing which the guarantee deposit will be forfeited subject to hotel description.The hotel will charge in full for any unconsumed meal if any meal cancellation or reduction is made less then 24hours prior to your scheduted function.In order to assure you of a well organized function and to avoid a misunderstanding. The guarantee number of persin/table in this letter are for whom you wish to guarantee payments. I have read and understand the attached terms and conditions pertainting to function and agree to be bound by the terms there in.ORGANISATION____________ DATE OF FUNCTION_____________ SIGNATURE________________ DATE 制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部BANQUET EVENT ORDER制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO.執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部(三 )確定程序: 收到客人寄回的確認(rèn)信后,“意向性預(yù)訂”被認(rèn)為是“確定性預(yù)訂”。在宴會(huì)登記本上的狀態(tài)應(yīng)改成“確定性預(yù)訂”。 將簽署好的確認(rèn)信放在“確定性預(yù)訂檔案”內(nèi)備考。 假如在確定預(yù)訂前,接到同一宴會(huì)廳堂的另一個(gè)垂詢,須退與該廳堂的前預(yù)訂者聯(lián)系,確認(rèn)預(yù)訂狀態(tài)。(一) 宴會(huì)訂金程序: 客人確定預(yù)訂后,必須交付百分之三十的訂金。 訂金需在宴會(huì)前按雙方確定的天數(shù)提前交付。 訂金可作為宴會(huì)結(jié)束后付款用。 酒店有權(quán)取消沒(méi)有預(yù)定金的預(yù)訂、安排。 如客人取消沒(méi)有交納訂金的預(yù)定安排或取消所確定的安排,應(yīng)提前七天通知酒店,否則酒店有權(quán)收取預(yù)訂金。 客人在不足二十四小時(shí)通知酒店取消宴會(huì)安排,酒店將按全價(jià)收取餐飲費(fèi)用。(二) 出席人數(shù)保證書: 為使宴會(huì)有良好的組織安排,避免產(chǎn)生誤解,客人需簽署“出席人數(shù)保證書”。 “出席人數(shù)保證書”和確認(rèn)信一起寄給客人。 “出席人數(shù)保證書”必須在宴會(huì)前七十二小時(shí)簽署好并交還我部。 以下是“出席人數(shù)保證書”內(nèi)容:制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部出席人數(shù)保證書GUARANTEE OF ATTENDANCE單位名稱ORGANISATION__________________________________________________________地址ADDRESS________________________________________________________________宴會(huì)性質(zhì)FUNCTION NATURE______________________________________________________宴會(huì)日期FUNCTION NATURE______________________________________________________保證出席人GUARANTEE____________________________________________________________每位/臺(tái)價(jià)格 訂金PRICE PER COVER/TABLE___________________ DEPOSIT_________________ 本人保證已閱讀過(guò)和了解此保證書所附的條款,并接受其條文制約。 I CERTIFY THAT A HAVE READ AND UNDERSTAND THE ATTACHED TERMS AND CONDITIONS PERTAINING TO FUNCTION AND AGREE TO BE BOUND BY THE TERMS THEREIN. 簽名 日期SIGNATURE_________________________ DATE_______________________為使你的宴會(huì)有良好的組織安排,以至避免產(chǎn)生誤解,請(qǐng)閣下確認(rèn)該宴會(huì)不遲于七十二小時(shí)前簽署這份保證書。并交還我部,內(nèi)指明閣下所樂(lè)意保證付款的出席人數(shù)。倘若閣下的宴會(huì)將安排在星期六,星期日或星期一舉行,我部期望于前一個(gè)星期五收到這份已填寫好和簽署的保證書。現(xiàn)附上一份影印本的宴會(huì)單供查閱。制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部 IN ORDER TO ASSURE YOU OF A WELL ORGANIZED FUNCTION AND TO AVOID A MISUNDERSTANDING , WOULD YOU KINDLY INDICATE THE NUMBER OF PERSONS FOR WHOM YOU WISH TO GUARANTEE PAYMENT ,AND RETURNIT TO US , DULY SIGNED, NOLATER THAN SEVENTY –TWO(72)HOURS PRIOR TO YOUR FUNCTION. SHOU YOUR FUNCTION BE SCHEDULED TO TAKE PLACE ON A STURDAY,SUNDAY OR MONDAY,WE WOULD APPRECIATE RECEIVING THIS FORM COMPLETED AND SIGNED BY NOON OF THE PRECEDING FRIDAY. PLEASE FIND ATTACHED COPY OF FUNCTION SHEET FOR YOUR REFERENCE.謹(jǐn)先致謝THANK YOU IN ANTICIPATION(三) 發(fā)出“宴會(huì)任務(wù)單”程序: 客人確定宴會(huì)安排和交付訂金后,可以發(fā)出“宴會(huì)任務(wù)單”。 根據(jù)客人要求及“確認(rèn)信”的安排,填寫好“宴會(huì)任務(wù)單”。 根據(jù)宴會(huì)安排將“宴會(huì)任務(wù)單”分派給有關(guān)部門,度讓有關(guān)部門主管簽名認(rèn)可。 需要有關(guān)部門協(xié)助工作的,必須填寫有關(guān)部門之工作單,詳細(xì)安排,并和“宴會(huì)任務(wù)單”一同分派。A.中、西廚房必須付上“宴會(huì)菜單”。B.工程部必須付上“工程部協(xié)作工作單”。C.制作鮮花部門須付上“宴會(huì)鮮花訂單”。D.需要制作橫額,須付上“橫額申請(qǐng)表”。E.公關(guān)部須付上“公關(guān)部協(xié)作工作單”。 各部門接到“宴會(huì)任務(wù)單”后,按有關(guān)內(nèi)容作出相應(yīng)安排,如對(duì)“宴會(huì)任務(wù)單”有制度POLICY關(guān)于宴會(huì)活動(dòng)訂餐程序編號(hào)REF NO執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部任何疑問(wèn)應(yīng)馬上與宴會(huì)部經(jīng)理聯(lián)系。“宴會(huì)任務(wù)單”按需要分派以下部門:總經(jīng)理、副總經(jīng)理、駐店經(jīng)理、餐飲總監(jiān)、財(cái)務(wù)總監(jiān)、管家部總管、餐飲成本核算、管事部總管、工程總監(jiān)、保安部經(jīng)理、市場(chǎng)部總監(jiān)、西餐廳廚師長(zhǎng)、中餐廳廚師長(zhǎng)、酒水部經(jīng)理、宴會(huì)服務(wù)部、前臺(tái)經(jīng)理、公關(guān)部(四) 更改預(yù)訂: 宴會(huì)活動(dòng)如有更改,必須按更改內(nèi)容重新發(fā)出二份“確認(rèn)信”給客戶,客戶必須重新簽署“確認(rèn)信”全部?jī)?nèi)容,并交回其中一份給本部。 更改“宴會(huì)預(yù)訂本”上的狀態(tài)及內(nèi)容。 重新發(fā)出更改后的“宴會(huì)任務(wù)單”,并將更改部分注明,蓋上更改印章于單上方。(五) 取消程序: 客人取消宴會(huì)安排,必須提前七天書面通知酒店,否則酒店有權(quán)收取訂金。 客人如果是否足二十四小通知取消宴會(huì)安排,酒店將按全價(jià)收取餐飲費(fèi)用。 接到客人取消通知后,立刻將“預(yù)訂登記本”的預(yù)訂取消擦去。 將本部存檔的“確認(rèn)信”從檔案中取出,蓋上“取消”印章,作取消處理。 重新發(fā)出一份“宴會(huì)任務(wù)單”并在單上方蓋上“取消”印章,分派各有關(guān)部門。取消的任務(wù)單內(nèi)容與原任務(wù)單內(nèi)容應(yīng)完全一致。制度POLICY關(guān)于宴會(huì)廳場(chǎng)租編號(hào)REF NO執(zhí)行職位POLICY RESPONSIBLE宴會(huì)服務(wù)部經(jīng)理涉及部門DEPTCONCERNED宴會(huì)服務(wù)部執(zhí)行程序PROCEDURE(一) 會(huì)議: