【正文】 、計劃、控制及協(xié)調(diào)宴會部各方面的工作。RESPONSIBILITIES amp。 MEANS責(zé)任和方法Ensure proper coordination with Kitchen, Stewarding, Housekeeping, Engineering and other departments for all necessary arrangements and preparation for each function based on the Event orders.與廚房、管事部、客房部、工程部及其它部門協(xié)調(diào)好有關(guān)宴會定單的安排及準(zhǔn)備工作。Performs any other duties as assigned by your superior in a timely and efficient manner及時、高效地完成上級布置的其它任務(wù)。ADMINISTRATIVE RESPONSIBILITIES行政職責(zé)Controls parttimers hired for specific functions and checks attendance of all permanent and casuals.負(fù)責(zé)管理特殊宴會的臨時工，并檢查所有員工的出勤情況。Maintains proper records of Sales, guest plaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.記錄銷售額、客戶投拆、解決方法及有關(guān)人員及設(shè)備情況，以備查詢。Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability. 向領(lǐng)導(dǎo)提出建議，以提高工作效率，達(dá)到增源節(jié)流的目的。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) Sets and serves in functions in accordance to the Standard Operating Manual.根據(jù)標(biāo)準(zhǔn)的工作手冊工作與服務(wù)。In charge of repair of fixtures, fittings and banquet operating equipment, initiates maintenance request as necessary. 負(fù)責(zé)燈飾、家具、設(shè)備的維修。如需要，填寫維修申請表。Maintains establishment of par stock for operating supplies to ensure smooth operation.保持足夠存貨以確保本部的正常運(yùn)營。Participates in daily briefings and monthly munication meetings to discuss various aspects of service and preparation.參加每日的晨會，通過每月的交流會議來討論有關(guān)服務(wù)及準(zhǔn)備工作等方面的問題。Follows control procedures for billing before and after service服務(wù)前后，按照走單程序。Implements and enforces safety regulations and house rules.加強(qiáng)安全意識及內(nèi)部的規(guī)章制度。COMMERCIAL RESPONSIBILITIES 商業(yè)職責(zé)Weles host of function and assist any last minute changes or arrangement in the absence of Banquet Manager.歡迎宴會主持人時，如宴會經(jīng)理不在，要協(xié)助所需的工作變動或安排。PUBLIC RELATIONS 工作關(guān)系 Attends to guest plaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.關(guān)注客人對飯菜及服務(wù)的投拆、要求和需求，并立即采取有效措施。HUMAN RESPONSIBILITIES人事職責(zé)Trains personnel according to established procedures, Conducts orientation of all new employees and ongoing training of all staff. 盡快使所有的新員工熟悉飯店，并對員工進(jìn)行培訓(xùn)。Establishes effective employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 建立良好的人事關(guān)系，在工作中樹立良好的工作形象。JOB DESCRIPTIONJOB TITLE : BANQUET CAPTAIN 職務(wù) 宴會領(lǐng)班DIVISION : Famp。B ADMINISTRATION部門 餐飲行政JOB CODE : BQT 3代碼 REPORTS TO : BANQUET SUPERVISOR 上級主管 宴會主管 GENERAL MISSION 職責(zé)概述Responsible for assisting the Banquet supervisor in the overall supervision and coordination of all activities of personnel engaged in operation of the Banquet Department. 協(xié)助宴會主管負(fù)責(zé)全面監(jiān)督、計劃、控制及協(xié)調(diào)宴會部各方面的工作。RESPONSIBILITIES amp。 MEANS責(zé)任和方法 Performs any other duties as assigned by your superior in a timely and efficient manner及時、高效地完成上級布置的其它工作任務(wù)。ADMINISTRATIVE RESPONSIBILITIES行政職責(zé)Controls parttimers hired for specific functions and checks attendance of all permanent and casuals.負(fù)責(zé)管理特殊宴會的臨時工，并檢查所有員工的出勤情況。Maintains proper records of Sales, guest plaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.記錄銷售額、客戶投拆，解決方法及有關(guān)人員及設(shè)備情況，以備查詢。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé)Sets and serves in functions in accordance to the Standard Operating Manual.根據(jù)標(biāo)準(zhǔn)的工作手冊工作與服務(wù)。In charge of repair of fixtures, fittings and banquet operating equipment, initiates maintenance request as necessary. 負(fù)責(zé)燈飾、家具、設(shè)備的維修。如需要，填寫維修申請表。Maintains establishment of par stock for operating supplies to ensure smooth operation.保持足夠存貨以確保正常運(yùn)營。Participates in daily briefings and monthly munication meetings to discuss various aspects of service and preparation.參加每日的晨會，通過每月的交流會議來討論有關(guān)服務(wù)及準(zhǔn)備工作等方面的問題。Follows control procedures for billing before and after service服務(wù)前后，按照走單程序。Implements and enforces safety regulations and house rules.加強(qiáng)安全意識及內(nèi)部的規(guī)章制度。COMMERCIAL RESPONSIBILITIES 商業(yè)職責(zé)Weles host of function and assist any last minute changes or arrangement in the absence 0f Banquet Manager.歡迎宴會主持人時，如宴會經(jīng)理不在，要協(xié)助所需的工作變動或安排。PUBLIC RELATIONS 工作關(guān)系A(chǔ)ttends to guest plaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.關(guān)注客人對飯菜及服務(wù)的投拆、要求和需求，并立即采取有效措施。HUMAN RESPONSIBILITIES人事職責(zé)Trains personnel according to established procedures。 conducts orientation of all new employees and ongoing training of all staff. 盡快使所有的新員工熟悉飯店，并對員工進(jìn)行培訓(xùn)。Establishes effective employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 建立良好的人事關(guān)系，在工作中樹立良好的工作形象。REPLACEMENT AND TEMPORARY MISSION 替代和臨時責(zé)任JOB DESCRIPTIONJOB TITLE : BANQUET WAITER/WAITRESS 職務(wù) 宴會服務(wù)員DIVISION : Famp。B ADMINISTRATION部門 餐飲行政JOB CODE : BQT 4代碼 REPORTS TO : BANQUET SUPERVISOR/CAPTAIN 上級主管 宴會主管/領(lǐng)班GENERAL MISSION 職責(zé)概述Responsible for serving food and beverages in banquet functions efficiently and in a most courteous manner. 負(fù)責(zé)宴會部的服務(wù)工作，要保持嚴(yán)謹(jǐn)?shù)墓ぷ鲬B(tài)度。RESPONSIBILITIES amp。 MEANS責(zé)任和方法 Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.根據(jù)飯店的規(guī)章制度來完成工作。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) Supervises and works with casuals when given assignment in set up or breakdown of functions.監(jiān)督并與員工一起準(zhǔn)備或清理會議室。Maintains cleanliness and miseenplace level at working station and service pantry for smooth operation according to Event Order.保持工作場地、櫥柜及倉庫的干凈、整潔，足夠的庫存量，以便順利完成宴會工作。Obtains all general and food requisition from storeroom.從倉庫領(lǐng)取所需物品。Keeps general appearance and maintenance of entire Convention Center.保持會議中心的干凈、整潔。Follows correct sequence of service outlined in the Standard Operating Manual for each type of function.按照標(biāo)準(zhǔn)的工作手冊來完成工作。Sets up tables and all arrangements i