【正文】 E : FOOD amp。 BEVERAGE MANAGER職務(wù) 餐飲部經(jīng)理DEPARTMENT : Famp。B ADMINISTRATION部門 餐飲管理JOB CODE : FB 2代碼 REPORT TO : FOOD amp。 BEVERAGE DIRECTOR上級主管 餐飲部總監(jiān)GENERAL MISSION 職責(zé)概述 Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in office administration and operation of the department. 負(fù)責(zé)監(jiān)督、計(jì)劃、控制及協(xié)調(diào)有關(guān)辦公室行政管理及本部門各餐飲的工作。RESPONSIBILITIES AND MEANS 職責(zé)和方法Implements and enforces safety regulations and house rules.加強(qiáng)安全及內(nèi)部的規(guī)章制度。Establishes control procedures in all operation aspect in accordance with the Hotel policy.要根據(jù)飯店的規(guī)章制度建立本部的規(guī)章制度。ADMINISTRATIVE RESPONSIBILITIES行政職責(zé)Develops and administers Famp。B budget, action plan and promotional activities of the department。 stimulates sales and profit, controls operating expenses.制定并管理餐飲部的預(yù)算，開展促銷活動。增加銷售額, 控制成本及提高利潤。Involves Chef in planning of menus, deciding in pricing which is marketsensitive.協(xié)助廚師長制定菜單和定價。Develops wine and beverage lists with Beverage Manager.與酒水部經(jīng)理制定酒水單。Provides Management with information regarding client satisfaction and activities of petition。 Prepares monthly Famp。B report .向管理層提供有關(guān)客人的滿意情況及競爭活動，并負(fù)責(zé)每月餐飲部的報(bào)告。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) Uses all resources, labor, material and equipment effectively.有效利用現(xiàn)有的勞力、物力。Establishes short and long term plans and goals.制定長期和短期計(jì)劃、目標(biāo)。Completes weekly inspection on overall outlets’ appearance ~ the maintenance of all fixtures, fittings and operating equipment. 每星期要對各部門進(jìn)行檢查。如所有燈飾、家具及設(shè)備的保養(yǎng)情況。Establishes par stock for operating supplies to ensure the smooth operation of the department.保持足夠的存貨以確保本部正常運(yùn)營。Initiates regular Famp。B meeting schedules that involves full participation.起草餐飲部的會議計(jì)劃。COMMERCIAL RESPONSIBILITIES 商業(yè)職責(zé) Attends to guest plaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.關(guān)注客人對飯菜及服務(wù)的投訴、要求和需求，并立即采取有效措施。Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability.向管理層提出建議，以提高工作效率，并達(dá)到節(jié)流增源的效果。HUMAN RESPONSIBILITIES 人事職責(zé)Leads the team by holding daily briefings and monthly munication meetings to discuss various aspects of service and preparation with all concerned.通過晨會及每月的交流會議來討論、總結(jié)在服務(wù)及工作中出現(xiàn)的問題。Trains and develops subordinates。 followsup and enforces orientation of all new employees and ongoing training of all staff.盡快讓所有的新員工熟悉飯店，并進(jìn)一步對員工進(jìn)行培訓(xùn)。Observes and records employee performance hence inspires others to goal achievement and shows interest in staff career development.觀察并記錄員工的工作表現(xiàn)，關(guān)心員工的發(fā)展，激發(fā)員工去達(dá)到工作目標(biāo)。Conducts interviews with potential candidates and responsible for recruitment of staff. 主持面試并負(fù)責(zé)挑選員工。RELATION工作關(guān)系Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 建立良好的人事關(guān)系，在工作中樹立良好的工作形象，即給客人、客戶及部門經(jīng)理以熱情和專業(yè)化的服務(wù)。JOB DESCRIPTIONJOB TITLE : ASST. FOOD amp。 BEVERAGE MANAGER職務(wù) 餐飲部副經(jīng)理DEPARTMENT : FOOD amp。 BEVERAGE SERVICE部門 餐飲部JOB CODE : FB 3 代碼 REPORT TO : FOOD amp。 BEVERAGE MANAGER 上級主管 餐飲部經(jīng)理GENERAL MISSION 職責(zé)概述 Assists the Famp。B Manager in the overall supervision, planning, control and coordination of all activities of personnel engaged in office administration and operation of the department. 協(xié)助餐飲部經(jīng)理全面負(fù)責(zé)監(jiān)督、計(jì)劃、控制及協(xié)調(diào)有關(guān)辦公室行政管理及本部門各方面的工作。RESPONSIBILITIES AND MEANS 責(zé)任和方法 Enforces safety regulations and house rules.加強(qiáng)安全及內(nèi)部的規(guī)章制度。Assumes all duties of the Famp。B Manager in his absence。 performs any other duties that may be assigned.在餐飲部經(jīng)理不在的情況下，代理她/他的工作，并完成上級布置的其它工作。ADMINISTRATIVE RESPONSIBILITIES行政職責(zé) Confers with the Famp。B Manager in developing Famp。B budget, action plan and promotional activities of the department。 stimulates sales and profit, controls operating expenses. 協(xié)助餐飲部經(jīng)理制定預(yù)算，計(jì)劃并開展促銷活動；增加銷售額，提高利潤并控制成本等方面的工作.Provides Management with information regarding client satisfaction and activities of petition.向管理層提供有關(guān)客人的滿意情況及各種活動的情況。Participates in menu planning and pricing with Famp。B Manager and Executive Chef.協(xié)助餐飲部經(jīng)理及行政總廚制定菜單及定價。Develops wine and beverage lists with Beverage Manager。 Authorizes Beverage requisitions.協(xié)助酒水經(jīng)理制定酒水單。Coordinate group meal arrangements and inform all concerned.協(xié)助安排團(tuán)隊(duì)就餐，并通知相關(guān)事宜。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) Oversees Stock levels in stores for operation and monthend inventories.負(fù)責(zé)檢查部門庫存及月末的庫存量。Oversees Department Inspection and all follow ups with concerned department.關(guān)注部門的各項(xiàng)事宜并與有關(guān)部門跟進(jìn)執(zhí)行。Liaisons with Purchasing Manager pertaining to all Purchase requests and orders. 和采購部經(jīng)理聯(lián)系有關(guān)的采購申請單及定單。Liaisons with public relations pertaining to all jobs requisition promotional matters.與公關(guān)部聯(lián)系有關(guān)工作要求，促銷事宜。COMMERCIAL RESPONSIBILITIES 商業(yè)職責(zé)Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability. 向管理層提出建議以提高工作較率，并達(dá)到節(jié)流增源的較果。Attends to guest plaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.關(guān)注客人對飯菜及服務(wù)的投拆、要求和需求。并立即采取有效措施。Meets and negotiates dealings with suppliers then submit proposal to Famp。B Manager.與供貨商洽談業(yè)務(wù)并提交建議書。Involved in Entertainment audition and dealings.檢驗(yàn)樂隊(duì)的演奏質(zhì)量并處理相應(yīng)的工作。HUMAN RESPONSIBILITIES人事職責(zé)Leads the team by holding daily briefings and monthly munication meetings, in the absence of the Famp。B Manager, to discuss various aspects of service and preparation with all concerned. 通過晨會及每月的交流會來討論、總結(jié)工作及服務(wù)中的問題。Trains and develops subordinates。 followsup and enforces orientation of all new employees and ongoing training of all staff.盡快讓所有的新員工熟悉飯店，并對員工進(jìn)行培訓(xùn)。Observes and records employee performance able to makes remendation for staff promotions.觀察并記錄員工的工作表現(xiàn)，激發(fā)員工達(dá)到工作目標(biāo)，關(guān)心員工的發(fā)展。Conducts interviews with potential candidates.參加面試。RELATION工作關(guān)系Est