【正文】 uss various aspects of service and preparation.參加每日的晨會(huì)，通過(guò)每月的交流會(huì)議來(lái)討論有關(guān)服務(wù)及準(zhǔn)備工作等方面的問(wèn)題。Follows control procedures for billing before and after service服務(wù)前后，按照走單程序。 To double check all functions one hour early to see that all things are in order.宴會(huì)前一小時(shí), 再度檢查所有宴會(huì)準(zhǔn)備是否就緒.168。 Beverage office理解并支持有關(guān)餐飲辦公室的政策與程序General typing to include “THANK YOU” letters, letters of confirmation, etc. (Food amp。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé)Well versed with personal puter and operates various puter software programs such as Lotus, Window 95, PageMaker etc. in order to increase office efficiency.熟練使用計(jì)算機(jī)，及各種應(yīng)用軟件，如：Lotus, Window95, PageMaker等。ADMINISTRATIVE RESPONSIBILITIES行政職責(zé)Sees to proper handling, usage and maintenance of office equipment and supplies。并立即采取有效措施。 performs any other duties that may be assigned.在餐飲部經(jīng)理不在的情況下，代理她/他的工作，并完成上級(jí)布置的其它工作。COMMERCIAL RESPONSIBILITIES 商業(yè)職責(zé) Attends to guest plaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.關(guān)注客人對(duì)飯菜及服務(wù)的投訴、要求和需求，并立即采取有效措施。ADMINISTRATIVE RESPONSIBILITIES行政職責(zé)Develops and administers Famp。 B Manager 餐 飲 部 經(jīng) 理 助 理 Secretary 秘 書(shū) Famp。 Beverage Manager and /or Restaurant Managers, actual inspection tours, checks on departmental operations and special projects.與 餐 飲 部 經(jīng) 理 及 各 餐 廳 經(jīng) 理 一 起 進(jìn) 行 巡 查 并 對(duì) 部 位 的 操 作 及 特 別 事 宜 加 以 檢 查 Establishes standards and norms of food and beverage quality and purchasing.建 立 健 全 食 品 和 飲 品 銷(xiāo) 售 , 趨 勢(shì) , 盤(pán) 存 等 加 以 復(fù) 審 Reviews prices, sources of supply, food and beverage sales, trends, inventories, etc.對(duì) 價(jià) 格 ,供 貨 來(lái) 源 ,食 品 及 飲 品 銷(xiāo) 售 ,趨 勢(shì) ,盤(pán) 存 等 加 以 復(fù) 審 COMMERCIAL RESPONSIBILITIES 商業(yè)職責(zé) Works with Restaurant Managers in testing and experimental projects to upgrade product or procedure.為 了 使 產(chǎn) 品 更 上 一 層 樓 與 各 餐 廳 經(jīng) 理 們 一 起 進(jìn) 行 嘗 試 及 試 驗(yàn) 性 的 工 作 Meets periodically with Restaurant Managers to review operations and discusses methods of improving procedures and ways to meet unusual business demands. 定 期 與 各 餐 廳 經(jīng) 理 碰 頭 以 復(fù) 審 經(jīng) 營(yíng) 并 研 究 改 善 的 方 式 方 法 以 及 特 別 生 意 的 需 求 Meets with purveyors to learn of new products or methods.同 食 品 供 應(yīng) 商 接 觸 以 便 學(xué) 習(xí) 新 產(chǎn) 品 或 新 方 法 Meets with customer on special functions and its arrangements.與 客 人 商 談 宴 會(huì) 具 體 事 宜 Keeps aware of trends, practices and equipment in food and beverage preparation and service in the hotel and restaurant field through trade literature and actual visits.參 加 供 貨 會(huì) 并 閱 讀 產(chǎn) 品 資 料 以 對(duì) 新 產(chǎn) 品 新 方 案 及 新 設(shè) 備 加 以 了 解 Improves sales volume in all outlets by means of uptodate marketing, menus (seasonal and special), festivals (barters, airlines or other sister hotels), and special food and beverage promotions.提 高 整 個(gè) 部 門(mén) 的 營(yíng) 業(yè) 額 .換 句 話 說(shuō) ,憝 對(duì) 新 的 市 場(chǎng) ,時(shí) 令 菜 ,節(jié) 日 (易 貨 ,航 空 及 其 他 兄 弟 飯 店 ),及 特 別 餐 飲 推 銷(xiāo) HUMAN RESPONSIBILITIES 人事職責(zé)Maintains close liaison with other Division Heads and Department Heads.與 其 他 部 門(mén) 總 監(jiān) 或 經(jīng) 理 們 保 持 密 切 聯(lián) 系 Conducts constant training (not only on the job) and evaluation of each employee, rotation, incentive programs, job descriptions, and initiates staff recreation.經(jīng) 常 對(duì) 每 個(gè) 員 工 進(jìn) 行 培 訓(xùn) 并 作 出 評(píng) 估 ,給 員 工 以 鼓 勵(lì) 及 交 流 工 作 職 責(zé) 以 及 娛 樂(lè) 活 動(dòng) 的 培 訓(xùn) RELATION工作關(guān)系Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 建立良好的人事關(guān)系，在工作中樹(shù)立良好的工作形象，給飯店的客人、客戶(hù)、部門(mén)經(jīng)理和員工以熱情和專(zhuān)業(yè)化的服務(wù)。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) Uses all resources, labor, material and equipment effectively.有效利用現(xiàn)有的勞力、物力。 BEVERAGE MANAGER職務(wù) 餐飲部副經(jīng)理DEPARTMENT : FOOD amp。Coordinate group meal arrangements and inform all concerned.協(xié)助安排團(tuán)隊(duì)就餐，并通知相關(guān)事宜。Conducts interviews with potential candidates.參加面試。 arranges appointments for superior and reminds him of it.接聽(tīng)電話并為上級(jí)安排約會(huì)，需要時(shí)及時(shí)提醒上級(jí)。 Beverage Manger, Responsible for typing, filing and all incidental assignments from the Director of Food amp。 Beverage costs.緊密與銷(xiāo)售部合作, 推銷(xiāo)新的特式, 同時(shí)關(guān)注餐飲成本.Gives specified assignment to all staff on daily basis.每日分配員工明確的任務(wù)Checks specific assignment in accordance with performance of job standard and to arrange staff to work on schedules for setup of any functions.安排員工參加特別的委派工作, 安排宴會(huì)設(shè)置.To control the final presentation of all meals and beverage served, as well as checking their quality and proper service.確保所有酒菜的外觀, 質(zhì)量及正確的服務(wù)程序.If there is any plaints, try to solve them in a proper manner, do no argue with the guests, and if the situation bees serious, call Famp。Maintains proper records of Sales, guest plaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.記錄銷(xiāo)售額、客戶(hù)投拆、解決方法及有關(guān)人員及設(shè)備情況，以備查詢(xún)。 MEANS責(zé)任和方法 Performs any other duties as assigned by your superior in a timely and efficient manner及時(shí)、高效地完成上級(jí)布置的其它工作任務(wù)。B ADMINISTRATION部門(mén) 餐飲行政JOB CODE : BQT 4代碼 REPORTS TO : BANQUET SUPERVISOR/CAPTAIN 上級(jí)主管 宴會(huì)主管/領(lǐng)班GENERAL MISSION 職責(zé)概述Responsible for serving food and beverages in banquet functions efficiently and in a most courteous manner. 負(fù)責(zé)宴會(huì)部的服務(wù)工作，要保持嚴(yán)謹(jǐn)?shù)墓ぷ鲬B(tài)度。 MEANS責(zé)任和方法 Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.根據(jù)飯店的規(guī)章制度來(lái)完成工作。Maintains proper records of Sales, guest plaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.記錄銷(xiāo)售額、客戶(hù)投拆，解決方法及有關(guān)人員及設(shè)備情況，以備查詢(xún)。TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) Sets and serves in functions in accordance to the Standard Operating Manual.根據(jù)標(biāo)準(zhǔn)的工作手冊(cè)工作與服務(wù)。 Whether it is a full bar setup是否設(shè)置吧臺(tái)168。 MEANS責(zé)任和方法To take down all messages and inquiries for the Food amp。 dispatches and records outgoing mail.打開(kāi)、閱讀、整理部門(mén)的郵件，分發(fā)信件并做好記錄。JOB DESCRIPTIONJOB TITLE : SECRETARY 職務(wù) 秘書(shū)DEPARTMENT : Famp。Oversees Department Inspection and all follow ups with concerned department.關(guān)注部門(mén)的各項(xiàng)事宜并與有關(guān)部門(mén)跟進(jìn)執(zhí)行。 BEVERAGE MANAGER 上級(jí)主管 餐飲部經(jīng)理GENERAL MISSION 職責(zé)概述 Assists the Famp。Completes weekly