【正文】
resolve all guest and associate difficulties.以禮貌、專業(yè)、迅速有效的態(tài)度解決客人及員工投訴。4. develop,direct and oversee overall hotel recruitment and hiring activities strategies for all expat and national expat positions.全面管理度假村外籍及外地員工招聘及聘用計劃。5. support and uphold hotel philosophy concerning hiring, associate relations, supervision and disciplinary action.支持及建立度假村相關(guān)聘用、員工關(guān)系、管理指導及紀律行為的理念。6. conduct salary/benefit surveys of the local market and remend enhancements of the hotel’s pensation plan.進行本地員工工資及福利調(diào)查,提出員工福利計劃。7. provide hotelwide munication vehicles and interact in courteous and professional manner with all guests, associates and munity members.創(chuàng)造度假村良好的溝通途徑,促進客人、員工及團隊的專業(yè)化溝通。8. supervise,direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.?指導、協(xié)調(diào)、影響員工以保持度假村服務(wù)標準。