網(wǎng)吧前臺(tái)接待服務(wù)用語(編輯修改稿)
2024-10-13 19:10 本頁面
【文章內(nèi)容簡(jiǎn)介】 ess/bartender/beautician）.需要我?guī)兔幔?What can I do for you?還需要些什么？ What else can I do for you?請(qǐng)稍等一會(huì)兒。Just a moment ,、很高興為您服務(wù)。I am always at your 、希望您在這里住得愉快。I hope you will enjoy your stay with us 、對(duì)不起，給您添麻煩了。I am awfully sorry to have caused you so much 、如果您需要什么幫助，請(qǐng)及時(shí)告訴我。Just let me know if there is anything I can do for 、這邊請(qǐng)。This way , 、請(qǐng)走這邊。Would you care to step this way , please?1不客氣。You are wele./Not at all./It’s my 、為賓客服務(wù)是我們的榮幸。It’s our pleasure to serve our 、您先請(qǐng)。After 、對(duì)不起，我馬上就過來。Excuse me , I’ll be with you in a 、能告訴我您的姓名嗎？ May I have you name?1對(duì)不起，讓您久等了。Sorry to have you kept 、您能填一下這張表嗎？ Would you please fill in this form?2您如何付帳，是現(xiàn)金還是信用卡？How are you going to pay, in cash or by credit card?2對(duì)不起，我能進(jìn)來嗎？ Excuse me ,may I e in?2一直往前走。Go straight 、您可以坐這部電梯到客房。You may go to your room by this 、我馬上為您查一下。Let me have a check for 、請(qǐng)坐。Take a seat , 、我來為您指路。I’ll show you the 、祝您旅途愉快。Have a good 、祝您生意興隆。I wish you a good 、歡迎您再來。You are wele to stay with us next tim基本待客英語（一）在正式的英語表現(xiàn)里，疑問基本句型可分為下列四種： I ~ you ~ you ~ I ~?只要理解這四種基本的句型，就可以處理大部分業(yè)務(wù)上的狀況。1．自己要做什么事時(shí)，就使用May I ~ May I have your name, please? 請(qǐng)問尊姓大名May I have your checkout time, please? 請(qǐng)問您什么時(shí)候結(jié)帳離開？May I see your passport, please? 請(qǐng)讓我看一下您的護(hù)照好嗎？May I know your nationality, please? 請(qǐng)問您的國籍是什么？2． 麻煩客人時(shí)，可使用Could you ~ Could you fill out the form, please? 請(qǐng)您填寫這張表格好嗎？Could you write that down, please? 請(qǐng)您寫下來好嗎？Could you draft the fax, please? 請(qǐng)您寫下傳真的草稿好嗎？Could you hold the line, please? 請(qǐng)不要掛電話好嗎？ 3．詢問客人的喜好或是做什么時(shí)，可使用Would you ~ Would you like tea or coffee? 請(qǐng)問您要喝茶還是咖啡？Would you like to take a taxi?
職業(yè)教育相關(guān)推薦
鄂ICP備17016276號(hào)-1