飯店服務(wù)課件(編輯修改稿)
2025-02-11 11:42 本頁(yè)面
【文章內(nèi)容簡(jiǎn)介】 ous dishes: diced chicken with hot pepper(宮保雞丁 )， spicy beancurd ( 麻辣豆腐 )，twicecooked pork slices(回鍋肉 )，crisp rice with sliced meat( 鍋巴肉片 )，smoked duck flavored with tea leaves( 樟茶鴨 )， braised snakehead with eggs (燴烏魚(yú)蛋 )， Dezhou braised chicken (德州扒雞 )， whole winter melon soup(冬瓜盅 )， roast suckling pig(烤鹵豬 )， blanched chicken ( 白切雞 )， meat balls braised in brown sauce(紅燒獅子頭 )，bagger’ s chicken(叫化雞 )，sauted shrimps and crabmeat (蝦蟹兩鮮 )， etc. 3) Situational Dialogues a) Finding a Table b) A plaint about the dining room III. Taking orders 1) Useful patterns: ? Are you ready to order? ? Would you like to order now? ? Have you decided what you’ d like? ? May I take your order? ? What would you like to have? ? Would you care for some… before dinner? ? Would you like something to drink? ? What kind of food would you like? ? What would you like with that? ? Today, we’ ve got… ? Today’ s special is … ? The chef’ s specialty is…. ? We’ ve got a choice of… ? I’ m sorry, we haven’ t got any…. ? How would you like it? ? I would remend/ suggest some…. ? It’ s very delicious. ? You might like some… ? Sichuan food is delicious and worth a try. ? Deviled crab is always a favor with our customers. 2) Situational Dialogues ? Order for a Banquet ? Remending Sichuan Dishes IV. Serving Dishes 1. Chinese Banquet 2. 2. Room service (western food) 3. 3. Buffet V. At the coffee shop (western food) 1) Useful patterns: ? Would you like tea or coffee? ? How would you like your eggs? (easy over/ fried over ,sunnyside up, boiled egg, poached egg, scrambled egg) ? Would you like continental breakfast or American breakfast? ? What would you like to drink/have? ? How about something to eat? ? Here is the bill/Your check, madam ? When would you like your coffee? ? We might not serve this refreshment today. 2) Situational Dialogues: ? Chinese Breakfast Western Breakfast: 1)British Breakfast ( juice + congees + bread + eggs ) ? Juice: Tomato juice, Prune juice, Apple juice, Fresh orange juice or Fresh grapefruit juice. ? Congees: Porridge or Cereals of your choice ? Bread: Fresh breakfast rolls, Hot croissants, or Toast served with Butter, Marmalade, Honey or Jam. ? Eggs: Two eggs cooked as you wish with Bacon, Sausage, Mushroom or Grilled tomato. ? Drink: Tea, Coffee or Milk 2) American Breakfast ( Juice + eggs + bread + drink) ? Juice: Tomato juice, Prune juice, Apple juice, Fresh orange juice or Fresh grapefruit juice. ? Bread: Fresh breakfast rolls, Hot croissants, or Toast served with Butter, Marmalade, Honey or Jam. ? Eggs: Two eggs cooked as you wish with Bacon, Sausage, Mushroom or Grilled tomato. ? Drink: Tea, Coffee or Milk 3) Continental Breakfast ( Juice + bread + drink) ? Juice: Tomato juice, Prune juice, Apple juice, Fresh orange juice or Fresh grapefruit juice. ? Bread: Fresh breakfast rolls, Hot croissants, or Toast served with Butter, Marmalade, Honey or Jam. ? Drink: Tea, Coffee or Milk Table d’ hote menu I Chilled vegetable and shrimp cocktail (蔬菜蝦仁杯 ) ? Plaice with green bean or pea （鯧魚(yú)配刀豆或豌豆） ? Soup of the day (今日特制湯 ) ? Apple pie with cream or rolls and butter (奶油蘋(píng)果餡餅或面包與奶油 ) ? Coffee or Tea (咖啡或茶 ) Table d’ hote menu II （公司菜菜單） ? Cream of tomato and gin (酒香奶油番茄汁 ) ? La
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