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pervisory style of the anization’s pany officials. ? Some managers create a culture characterized by tension, fear, and anxiety. They establish unrealistic pressures to perform in the short run, impose excessively tight controls, and routinely fire employees who don’t measure up. This style of leadership flows down through the anization to affect all employees. ? Personal factors ? Personal factors that can create stress include family issues , personal economic problems, and inherent personality characteristics. ? Because employees bring their personal problems to be understanding of these personal factors. There is also evidence that employees’ personalities have an effect on how susceptible they are to stress. The most monly used labels for these personality traits are Type A and Type B. ? Type A personality is characterized by chronic feelings of a sense of time urgency , an excessive petitive drive , and difficulty accepting and enjoying leisure time. The opposite of Type A is Type B personality . ? Type B personality :People who are relaxed and easygoing and accept change easily. ? are the symptoms of stress? ? There are three general ways that stress reveals itself . These include physiological ,psychological , and behavioral symptoms. ? Most of the early discussions of stress focused heavily on healthrelated , or physiological concerns. This was attributed to the fact that high stress levels result in changes in metabolism , increased heart and breathing rates , increased blood pressure , headaches , and increased risk of heart attacks . Because detecting many of these requires the skills of trained medical personnel , their immediate and direct relevance to managers is negligible. ? Of greater importance to managers are psychological and behavioral symptoms of stress. It39。s these things that can be witnessed in the psychological symptoms can be seen as increased tension and anxiety,bo