【文章內(nèi)容簡介】 ............................................38. 在網(wǎng)用戶數(shù) ..........................................................................................................................38. 轉(zhuǎn)網(wǎng)客戶數(shù) ..........................................................................................................................38. 資費(fèi)套餐用戶總數(shù) ..............................................................................................................38. 資費(fèi)套餐退出用戶數(shù) ..........................................................................................................39. 統(tǒng)計(jì)指標(biāo) ........................................................................................................................39. 凈增客戶數(shù) ...............................................................................................................................39. 凈增用戶數(shù) ...............................................................................................................................39. VPMN 用戶滲透率 ..................................................................................................................39. 發(fā)展客戶的流失率 ...................................................................................................................39. 發(fā)展客戶平均客戶信用度 .......................................................................................................40. 集團(tuán)內(nèi)凈增用戶數(shù) ...................................................................................................................40. 交費(fèi)及時(shí)率 ...............................................................................................................................40. 客戶流失率 ...............................................................................................................................40. 零次用戶數(shù)(非活躍用戶數(shù) ) ....................................................................................................40. 平均開機(jī)率 ..........................................................................................................................41. 新增客戶交費(fèi)及時(shí)率 ...............................................................................................................41. 新增客戶及時(shí)交費(fèi)金額 ......................................................................................................41. 新增客戶業(yè)務(wù)收入 ..............................................................................................................41. 新增客戶欠費(fèi)回收率 ..........................................................................................................41. 新增客戶欠費(fèi)率 ..................................................................................................................42. 預(yù)付卡正在使用用戶數(shù) ......................................................................................................42. 發(fā)展客戶的平均信用度 ......................................................................................................42. 發(fā)展客戶的欠費(fèi)率 ..............................................................................................................42. 業(yè)務(wù)量類指標(biāo) ........................................................................................................................42. 基本指標(biāo) ........................................................................................................................44. IDD 業(yè)務(wù)量 ...............................................................................................................................44. 本地主叫通話次數(shù) ...................................................................................................................44. 本地通話次數(shù) ...........................................................................................................................44. 不計(jì)費(fèi)次數(shù) ...............................................................................................................................44. 充值卡沉淀資金 .......................................................................................................................44. 長途總使用分鐘數(shù)(港、澳、臺(tái) IP 長話) ...............................................................................45. 長途總使用分鐘數(shù)(港、澳、臺(tái)非 IP 長話) ...........................................................................45. 長途總使用分鐘數(shù)(國際 IP 長話) ...........................................................................................45. 長途總使用分鐘數(shù)(國際非 IP 長話) .......................................................................................45. 長途總使用分鐘數(shù)(省際 IP 長話) ......................................................................................45. 長途總使用分鐘數(shù)(省際非 IP 長話) .......................................................................................45. 促銷期間業(yè)務(wù)量增量 ..........................................................................................................465 / 158. 非長途被叫通話次數(shù) ..........................................................................................................46. 非漫游被叫計(jì)費(fèi)時(shí)長 ..........................................................................................................46. 非漫游通話次數(shù) ..................................................................................................................46. 非漫游通話時(shí)長 ..................................................................................................................46. 非漫游主叫計(jì)費(fèi)時(shí)長 ..........................................................................................................47. 港澳臺(tái)通話次數(shù) ..................................................................................................................47. 國際長途通話次數(shù) ..............................................................................................................47. 國際長途主叫通話次數(shù) ......................................................................................................47. 呼轉(zhuǎn)次數(shù) ..............................................................................................................................47. 呼轉(zhuǎn)時(shí)長 ...........................................................................................................................