中國(guó)crm行業(yè)實(shí)踐反思-資料下載頁(yè)
2025-07-19 23:02本頁(yè)面
【正文】 think deeply, why doesn39。t meet the existing space?Then, our domestic CRM, what also does have except the sale and the profit? The implementation, I may collect fees? The very many CRM supplier also was saying that, My implementation is the charge! However, we emphasize install the training class implementation, but is the implementation service which mutually adapts based on the service flow and the system mutually optimizes. The implementation and the product proportion is not heavyweight, moreover the implementation expense person day amount is lower than the overseas person day amount by far. This matter showed also not too approves while the enterprise users accepts the service charge, also has the CRM supplier39。s implementation service too simple and is simple. At least, I have heard very for more than 2 weeks, 1 monthlong implementation service, moreover or several domestic wellknown CRM supplier.The consultation and training and the CRM system balances us always to emphasize the CRM system merely took the realization the tool, most main is enterprise39。s CRM ability and the customer carries out the strength, what but this part, are more is needs to draw support the consultation and the training service. Therefore, we want the effective balance consultation, training and the product system, the domestic CRM market or the development initial period stage, not necessarily must be smaller than after all consultation training in this stage product proportion, in other words under the different stage different environment this kind of balance changes very much subtly.Except product China CRM nothing?If can righteous reply this question, then the domestic CRM market inevitably entered a benign self cyclic process. On this big cake, the product depends on to the theory and the methodology, simultaneously based on the theory and the methodology the product deployment for enterprise39。s solution, the research, the education, training, the consultation, the implementation, the product and so on all will bee the Chinese CRM profession the important chain link.7 / 7
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