【導(dǎo)讀】江蘇經(jīng)緯斯柯達(dá)電氣有限公司質(zhì)量手冊(cè)亮粽蛞。質(zhì)量管理體系指南亮粽蛞。亮粽蛞姓名/職務(wù)。質(zhì)量總監(jiān)/QADirector亮粽蛞。管理者代表/MR亮粽蛞。亮粽蛞亮粽蛞亮粽蛞。DocumentID:亮粽蛞SKE-QMS-40-10-00-001亮粽蛞。無事先授權(quán)，任何人不得對(duì)此手冊(cè)的全部?；虿糠謨?nèi)容進(jìn)行復(fù)制和外傳。Technical亮粽蛞亮粽蛞亮粽蛞。Project亮粽蛞亮粽蛞亮粽蛞。Operation亮粽蛞亮粽蛞亮粽蛞。QA亮粽蛞亮粽蛞亮粽蛞。HR亮粽蛞亮粽蛞亮粽蛞。亮粽蛞亮粽蛞亮粽蛞亮粽蛞。適用范圍及引用文件Applicablescope,Referencedocuments亮粽蛞。產(chǎn)品實(shí)現(xiàn)Productrealization亮粽蛞。江蘇經(jīng)緯斯柯達(dá)電氣有限公司是由江蘇經(jīng)緯軌道交通設(shè)備有限公司與斯柯達(dá)電氣。有限公司共同出資在中華人民共和國(guó)江蘇省蘇州市組建的中外合資企業(yè)。合資雙方于二零一零年九月。簽訂了合資合同。SKE的經(jīng)營(yíng)范圍：軌道運(yùn)輸牽引與控制設(shè)備的研發(fā)、設(shè)計(jì)、制造、銷售、相關(guān)的技術(shù)支持、協(xié)助。我們將致力于向國(guó)內(nèi)外客戶按時(shí)提供高度可靠、質(zhì)量?jī)?yōu)良、低運(yùn)營(yíng)成本的產(chǎn)品。電話/傳真：+8651267685222/+8651267687222亮粽蛞。地址Address：中國(guó)江蘇省蘇州市吳中大道1368號(hào)亮粽蛞。郵編Zipcode：215104亮粽蛞

　　

【正文】 fies customer requirements / expectations customer munication or survey, and transfer to customer satisfaction objectives. Regularly do customer satisfaction survey, the evaluation report will be the input of management review meeting. Company’s policy shall reflect the vision to satisfy customer requirements.亮粽蛞 質(zhì)量方針 Quality Policy 亮粽蛞 公司確定和實(shí)施了經(jīng)營(yíng)管理過程，用以戰(zhàn)略和方針的制定，該過程包括對(duì)法律法規(guī)要求的分析，同時(shí)也包括對(duì)顧客需求和期望的分析。質(zhì)量方針是公司總的質(zhì)量目標(biāo)和質(zhì)量原則。公司的最高管理層負(fù)責(zé)： 亮粽蛞 Define and implement a business management process to establish strategy and policy, this process includes analysis to statutory and regulatory requirements and customer requirements and expectations. The quality policy is the overall quality intention and direction of the pany. Top management is responsible for:亮粽蛞 a. 根據(jù)公司的經(jīng)營(yíng)理念和經(jīng)營(yíng)方針建立、執(zhí)行并維護(hù)質(zhì)量方針（見附件 2），以滿足顧客要求和持續(xù)改進(jìn)質(zhì)量管理體系有效性的承諾。； Establish, implement and maintain the quality policy according to pany’s business principle and business policy (refer to appendix 2) to meet the customer requirements and mitment to continuous improve the efficiency of the 質(zhì)量手冊(cè) 亮粽蛞 Quality Manual 亮粽蛞 管理職責(zé) 亮粽蛞 Management Responsibility 亮粽蛞 Section: 亮粽蛞 亮粽蛞 QM Rev. draft Page 14 of 66 202010 亮粽蛞 management system.。亮粽蛞 b. 通過培訓(xùn)、公告、內(nèi)部網(wǎng)絡(luò)方式，向所有雇員介紹質(zhì)量方針。確保 組織各個(gè)層次上的人員理解質(zhì)量方針； Introduce the quality policy to all employees by training, publisher, intra, etc.. This is done to ensure all levels of the pany know and understand the policy。亮粽蛞 c. 在管理評(píng)審會(huì)議上對(duì)質(zhì)量方針的持續(xù)適宜性進(jìn)行評(píng)審。確保方針為制定和評(píng)審質(zhì)量目標(biāo)提供框架。 Review the continuously suitability of quality policy in the Management Review Meeting, provides a framework for establishing and reviewing quality 經(jīng)營(yíng)計(jì)劃 Business plan 亮粽蛞 公司建立公司經(jīng)營(yíng)活動(dòng)范圍內(nèi)的經(jīng)營(yíng)計(jì)劃（短期 /長(zhǎng)期計(jì)劃），并定期評(píng)審，至少包括以下主題： Establish and regularly review the business plan (short/long term plan) for the scope of the rail sector activities, covering as a minimum the following topics:亮粽蛞 a) 公司使命和遠(yuǎn)景； pany mission and vision。亮粽蛞 b) 已識(shí)別的降低風(fēng)險(xiǎn)計(jì)劃； plan to reduce identified risks。亮粽蛞 c) 技術(shù)和法規(guī)要求變化的影響； impact of changes in technologies and in statutory and regulatory requirement。亮粽蛞 d) 營(yíng)銷和產(chǎn)品戰(zhàn)略，包括新產(chǎn)品 /過程開發(fā)計(jì)劃和退出策略； market and product strategy, including development plans of new products/process and phase out strategies。亮粽蛞 e) 自制品或采購(gòu)件的策略； make or by strategy。亮粽蛞 f) 公司產(chǎn)能（當(dāng) 前和未來）； pany capacity (current and future) 亮粽蛞 g) 經(jīng)營(yíng)目標(biāo)； business objectives 亮粽蛞 確保經(jīng)營(yíng)計(jì)劃在公司內(nèi)得到有效和適當(dāng)?shù)臏贤?，并獲得中長(zhǎng)期行動(dòng)計(jì)劃和遠(yuǎn)景的支持。 The business plan effectively and appropriately municated throughout the pany and supported by mid and long term action pans in accordance with the business 財(cái)務(wù)控制部建立成本管理過程和成本管理程序 (SKE SOP 20 15 30 135)，管理公司財(cái)務(wù)，包括會(huì)計(jì)和控制準(zhǔn)則；預(yù)測(cè)、監(jiān)視和控制財(cái)務(wù)資源。 Famp。C establish cost management procedure (SKE SOP 20 15 30 135) to manage the finances of the pany , including rules for accounting and controlling。 predict, monitor and control financial 策劃 Planning 亮粽蛞 質(zhì)量目標(biāo) Quality Objectives 亮粽蛞 公司的最高管理層負(fù)責(zé)制訂年度質(zhì)量目標(biāo)，公司的管理團(tuán)隊(duì)負(fù)責(zé)將質(zhì)量目標(biāo) 分解到適當(dāng)?shù)倪^程或部門層次，并利用各種方式通過各種渠道向全體員工傳達(dá)。 Top management is responsible to establish the annual Quality Objectives。 the 質(zhì)量手冊(cè) 亮粽蛞 Quality Manual 亮粽蛞 管理職責(zé) 亮粽蛞 Management Responsibility 亮粽蛞 Section: 亮粽蛞 亮粽蛞 QM Rev. draft Page 15 of 66 202010 亮粽蛞 management team is responsible to break down the objectives to appropriate process or department and municate to the pany through different 這些質(zhì)量目標(biāo)應(yīng) 與質(zhì)量方針一致性和可測(cè)量 ，并定期對(duì)其進(jìn)行評(píng)審。 These quality objectives are measurable and consistent with the quality policy, and reviews on a regular a) 經(jīng)營(yíng)目標(biāo)應(yīng)當(dāng)在公司內(nèi)逐層展開和分解，并定期評(píng)審。 Business objectives should be cascaded and broken down consistently in the pany, and reviews on a regular b) 經(jīng)營(yíng)目標(biāo)應(yīng)當(dāng)闡述顧客期望并在規(guī)定的時(shí)間內(nèi)是可以實(shí)現(xiàn)的。 Business objectives should address customer expectations and be achievable within defined 公司確定和實(shí)施經(jīng)營(yíng)管理過程，該過程必須考慮外部變化趨勢(shì)和內(nèi)部相關(guān)方要求。每年制定并更新經(jīng)營(yíng)目標(biāo)（包括質(zhì)量目標(biāo)）。 Define and implement business management process, this process considers the changing external trends and interested parties need, update the business objectives (including quality objectives) every 質(zhì)量管理體系策劃 Quality Management System Planning 亮粽蛞 SKE 根據(jù) IRIS 的標(biāo)準(zhǔn)要求策劃了 SKE綜合質(zhì)量體系過程框架（見附件 1 過程關(guān)系圖），以滿足公司年度質(zhì)量目標(biāo)以及本手冊(cè) 的要求。 SKE develops the Integrated Quality System Process Structure （ refer to appendix 1: processes matrix） in accordance with the IRIS requirement to meet the pany annual quality objectives and requirements of clause this 在本手冊(cè)、相關(guān)的標(biāo)準(zhǔn)操作程序和其它相關(guān)的文件中，對(duì)質(zhì)量體系策劃的輸出形成了文件。這些文件識(shí)別并定義了質(zhì)量體系的所有過程。 The output of quality system planning is documented in the manual related standard operating procedures, and some other documents. These documents identify and define all processes of the quality 質(zhì)量體系的變更應(yīng)策劃納入到管理評(píng)審中。這些變更可為情況改變，如產(chǎn)品、過程、能力、或其它操作上和組織的改變做出的一 種反應(yīng)；或?yàn)楦纳瀑|(zhì)量體系的有效性和效率做出的一種反應(yīng)，保持質(zhì)量管理體系的完整性。 Changes to the quality system are planned in the management reviews. The changes can be a response to changing circumstances (such as product, process, capacity, operation or anization change)。 or to improve the effectiveness and efficiency of the QMS, ensure the integrity of the quality management 職責(zé)、權(quán)限和溝通 Responsibilities, Authority and Communication 亮粽蛞 職責(zé)和權(quán)限 Responsibility and authority 亮粽蛞 公司內(nèi)建立組織機(jī)構(gòu)圖，描述各職能的工作劃分 (見附件 3：各職能職責(zé)權(quán)限 )，各部門和他們之間的關(guān)系，在組織 機(jī)構(gòu)圖（見附件 4）中做了規(guī)定。 Departments and their interrelations are defined in the anizational chart of quality management system of SKE. The functional responsibility and authority refer to appendix 3, and the anizational chart refer to the appendix 4 亮粽蛞 對(duì)從事與質(zhì) 量有關(guān)的所有管理、執(zhí)行和驗(yàn)證工作的人員，規(guī)定其職責(zé)、權(quán)限和相互關(guān)系，并在《人力資源管理程序》中規(guī)定崗位任職條件。識(shí)別了與顧客的接口，并描述和交流其溝通渠道（電話，傳真，郵件等）。 質(zhì)量手冊(cè) 亮粽蛞 Quality Manual 亮粽蛞 管理職責(zé) 亮粽蛞 Management Responsibility 亮粽蛞 Section: 亮粽蛞 亮粽蛞 QM Rev. draft Page 16 of 66 202010 亮粽蛞 Responsibilities and authorities are defined for employee that working on quality related management, operation or verification tasks, the qualifications are regulated