【導(dǎo)讀】PCSrequirements.ofthesupplier’sQualityProcess.

　　

【正文】 n. SCORE 2: ?? An informal system exists for assuring identification and verification of supplier corrective actions. ?? There is evidence that a few suppliers have provided corrective actions which have been properly identified and verified to be effective. ?? A basic procedure has been established, with the participation of some suppliers, for identification and verification of supplier corrective actions. ?? The procedure includes the use of formal corrective action requests. ?? There is evidence that some suppliers use formalized problem solving methods to determine the root causes of problems. SCORE 3: ?? There is a formal system for identification and verification of supplier corrective actions. ?? Evidence indicates that most supplier corrective actions are timely and adequate. ?? The system provides for verification of the effectiveness of corrective actions. ?? All records pertaining to supplier corrective actions are retained as quality records. SCORE 4: ?? The system for identification and verification of supplier corrective actions is well designed and has proven to be effective. The system applies to all suppliers. ?? There is evidence that the system is successful in reducing the number of problems with supplied products. SCORE 5: ?? The anization?s system for supplier corrective action identification and verification is exceptionally well defined. The system application is pervasive across all areas of the business. ?? There is evidence of excellent cooperation and support by all suppliers. ?? Supplier quality and cycle time incidents have been reduced significantly. The anization feels their supplier base is meeting or exceeding their needs. 8 Is there an effective supplier certification program or equivalent supplier continuous quality improvement program? July 1st. 20xx。 Rev G 14 of 36 Motorola Confidential Proprietary Considerations: a. There is a system for certifying suppliers. b. There is a process which ensures continuous quality improvement of procured products and services and the rewarding of suppliers for their involvement in the programs c. The system allows for customers to verify supplied product conformance to requirements either on site or at the supplier?s site when required by the purchasing documents. d. Procedures are in place to identify, collect, file, store and dispose of all records pertaining to supplier certification. Performance Level for Element 8 SCORE 1: ?? There is no supplier improvement program. SCORE 2: ?? The anization is beginning to define their needs for supplier quality improvement. ?? A few areas of the business are working with specific suppliers to improve the quality of procured products. ?? A program has been defined for the continuous quality improvement of procured products and services. ?? Some major areas of the business actively utilize this program with their key suppliers. ?? Some managers are supportive of supplier quality improvement efforts. SCORE 3: ?? The anization?s procured products and services quality improvement program includes supplier certification procedures and criteria. ?? Most areas of the business participate in the program and a few suppliers have been certified. ?? A policy exists which allows customer verification of supplied material conformance to requirements and bees part of the purchasing agreement/order if required. ?? Records pertaining to the quality improvement programs with suppliers are retained as quality records. SCORE 4: ?? Most of the anization?s suppliers are active in the supplier quality improvement program. ?? Many key suppliers are certified. ?? There is evidence that the supplier improvement activities are having positive results on total cost of quality and improved product quality. SCORE 5: ?? The supplier quality improvement program is exceptionally well defined. ?? As required, the anization actively involves customers in the supplied material conformance process on site or at the suppliers? site. ?? Certification of suppliers has resulted in quantified cost savings. ?? There is evidence that certified suppliers are rewarded as preferred suppliers when making sourcing decisions. ?? All suppliers are involved to some extent in the certification and/or continuous improvement program. 9 Is the product or subassembly, and process to produce it routinely reviewed and are goals/plans established to continually improve at the required rate? July 1st. 20xx。 Rev G 15 of 36 Motorola Confidential Proprietary Considerations: a. The anization regularly reviews performance of critical manufacturing metrics (quality, cycle time, on time delivery, product audit or reliability performance, equipment maintenance, SPC, process change management, and scrap) with management. Typical metrics are in Sigma, PPM, TDU, or DPU. b. Process goals are set using Quality Functional Deployment (QFD) or equivalent methodology. c. Quality/Process improvement and cycle time reduction plans are in place. Product, subassembly, and process improvement results are in line with corporate/anizational improvement goals and customer requirements. e. Quality metrics and management reviews records are maintained as Quality Records. Performance Level for Element 9 SCORE 1: ?? There are no signs of measurement tracking to establish quality and process goals and improvement plans. SCORE 2: ?? Some areas have used measurement tracking to establish quality and process goals and improvement plans. ?? Performance to goal reviews are conducted in some major areas of the business unit. ?? Management plans to increase goal setting and performance tracking within the total anization. SCORE 3: ?? Improvemen