【正文】 oleman) 與位于情商研究前沿的專家理查德博亞特茲斯 (Richard Boyatzis) 及安妮麥基 (Annie McKee) 合著，探討情商對于領導者和組織的影響。作者揭示了組織成敗與“首要的領導力”之間的聯(lián)系存在科學根據(jù)，認為一個組織若要茁壯成長，其領導者的情緒需要具備感染力并且能引起員工的共鳴。這是任何行業(yè)的領導者都不容錯過的一部令人難忘的佳作，它獨具匠心地用科學的結論詮釋了領導藝術。Thad Alto: DaviesBlack Publishing, 2000.這部著作的與眾不同之處在于，它并不認為成就和獎勵機制能激勵員工取得最好成績。相反，作者撒德格林 (Thad Green) 認為，員工只有在充滿自信、信任管理者且對工作感到滿意的情況下才會全力以赴地工作。作者提出了一種獨創(chuàng)的解決績效問題的信任機制模式，他探討了如何建立溝通渠道、提高領導效率、改善決策過程以及更有效地應對變化，結論是所有這些都是通過激勵來實現(xiàn)的。Bob Ways to Energize York: Workman Publishing Company, 1997.此著作匯總了現(xiàn)實生活中的有趣例子，展示了富于創(chuàng)造性的領導者是如何激勵員工的。這本書是一筆寶貴資源，即便是最落伍的管理者也能從書中那些快捷可行的想法中獲得靈感。網(wǎng)上課程 Harvard Business School and Motivating : Harvard Business School Publishing, 2001.您是否注意到有些人似乎具有激勵他人積極行動的天賦？Influencing and Motivating Others 提供關于如何與下屬更順暢地溝通（影響能力）、與同級同事更好地合作（橫向領導能力）、以及從老板與高層管理人員獲得更強大支持（說服能力）的行為課程。管理者將學到橫向領導的訣竅、協(xié)商和說服技巧，以及如何區(qū)分高效和低效的激勵方法。通過互動案例、專家指導以及與實際工作相聯(lián)系的各類活動，該課程幫助管理者評估自己有效說服他人、衡量激勵技巧以及提高員工績效的能力。Harvard Business School : Harvard Business School Publishing, 2001.是在目前公司擔任新的職務還是去新的單位重新開始，Leadership Transitions 對您的成功會有所幫助。這一績效支持資源奉獻了邁克爾沃特金斯 (Michael Watkins) 的專家觀點，在管理者需要時為其提供所需知識。管理者將學到如何判斷形勢、評估弱點、加快學習進程、通過合理安排工作的優(yōu)先順序而取得成功、與新任上司合作、培養(yǎng)團隊意識、建立合作關系和協(xié)調部門等能力。本課程提供了大量評估與規(guī)劃工具，供學習者在過渡時期使用。Harvard Business School Business : Harvard Business School Publishing, 2002.此課程向管理者展示了如何進行基于事實的談話、最大程度減少防御心理，以及如何使所有相關人員講出最具價值的想法。Productive Business Dialogue引入了“推論階梯”(Ladder of Inference) 工具，有助于參與對話的各方理解事實、解釋和結論之間的區(qū)別，以及明確區(qū)分這三者將如何大幅度提高會談和討論的效率。通過互動的真實場景，您將練習如何構建恰當?shù)幕舆^程，以最大程度地提高學習效果，并為決策制定提供更多信息。Harvard Business School Is a Leader?Boston: Harvard Business School Publishing, 2001.本課程依托當今一流的領導力專家的研究和著作，探討了成功的領導者需要具備的素質。您將分析自身現(xiàn)狀，以及需要在哪些方面做出努力才能從一名勝任的管理者躍升為杰出的領導者。資料來源 核心概念 John Baldoni.Effective Management Communications: It39。s More Than Talk. Harvard Management Communication Letter, April 2002.Daniel Goleman.Leadership that Gets Results. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.Daniel Goleman.What Makes a Leader? Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.Harvard ManageMentor on Leading and : Harvard Business School Publishing, 2003.Ronald A. Heifetz and Donald L. Laurie.The Work of Leadership. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.Frederick Herzberg.One More Time: How Do You Motivate Employees? Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.Lauren Keller Johnson.Great Expectations: The Key to Great Performance. Harvard Management Update, May 2004.Rosabeth Moss Kanter.The Middle Manager as Innovator. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2001.John P. Kotter.What Leaders Really Do. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.John P. : Harvard Business School Publishing, 1996.Five Questions About .. . Employee Recognition and Reward: An Interview with Bob Nelson. Harvard Management Update, September 2003.Nigel Nicholson.How to Motivate Your Problem People. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2003.Robert E. Staub, Heart of Leadership: 12 Practices of Courageous , UT: Executive Excellence Publishing, 2000.Situational Leadership II: The Article. Sunrise, FL: The Ken Blanchard Companies, 2001.Situational Leadership II: The SLII Model. Sunrise, FL: The Ken Blanchard Companies, 2003.步驟 Rosabeth Moss Kanter.The Middle Manager as Innovator. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2001.John P. Kotter.What Leaders Really Do. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.John P. : Harvard Business School Publishing, 1996.Situational Leadership II: The Article. Sunrise, FL: The Ken Blanchard Companies, 2001.Robert E. Staub, Heart of Leadership: 12 Practices of Courageous , UT: Executive Excellence Publishing, 2000.技巧 Kurt People: How to Motivate Others to Do What You Want and Thank You for the Park, CA: Crisp Publications, 1991.Ronald A. Without Easy , MA: The Belknap Press of Harvard University Press, 1994.Kenneth H. Blanchard, Patricia Zigarmi, and Drea and the One Minute Manager: Increasing Effectiveness Through Situational York: William Morrow amp。 Company, 1985.工具 Five Questions About .. . Employee Recognition and Reward: An Interview with Bob Nelson. Harvard Management Update, September 2003.Daniel Goleman.What Makes a Leader? Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.Ronald A. Heifetz and Donald L. Laurie.The Work of Leadership. Harvard Business ReviewOnPoint Enhanced : Harvard Business School Publishing, 2000.John P. : Harvard Business School Publishing, 1996.36 /