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veryday Jindong has to proceed 300,000 orders and its market share within the etailer industry is over %167。 Jindong set up 235 sub173。panies and branches in China167。 all the media in China regard Jindong as the next Alibaba in China, which has a high potential to bee the leading e173。business player in China marketLevin Consulting Confidential for Polaroid44September 2022Jingdong 360? Consolidated Financials167。 in 2022, Jindong got a VC investment of USD21,000,000。 in 2022, Jindong got a second VC investment from 6 instituions of USD1,500,000,000. 167。 FY2022 173。 operation revenue = RMB 10,200,000,000。 167。 FY2022 173。 operation revenue = RMB 30,900,000,000。 Levin Consulting Confidential for Polaroid45September 2022Jingdong 360? Key Executives167。 Liu Qiang Dong (Chairman and the founder)。 167。 Shen Hao Yu (COO, previously senior VP, started in Jindong from 2022173。Feb)。 167。 Lan Ye (CMO, previously Acer China Big Account VP, now responsible for purchasing management in Jindong, started in Jindong from 2022173。Feb)。 167。 Wang Ya Qing (CTO, previously Oracle global VP, started in Jindong from 2022173。Feb)。Levin Consulting Confidential for Polaroid46September 2022Jingdong 360? Product Categories167。 an online B to C pany covering home appliance, CE products, PCs, grocery products, clothingamp。fashions, books and foods product categories.167。 the GPS, mobile phone base and electronics cooking products sell a lot online167。 Jindong highlighted all the products in its stores are authentic and willing to take high penalty if customers find any counterfeit ones online167。 In order to attract high volume of visitor, Jindong offered a deal call 0 payment for products you want in 2022, it offers certain items free of charge in some period and customers only need to pay for the delivery cost and Jindong provide the products free of charge. Also customers can buy gift cards of Jindong store with certain discount rate.Levin Consulting Confidential for Polaroid47September 2022Jingdong 360? Vendor Alliances167。 signed strategic partnership agreements with Microsoft 167。 Strategic partnership with Hisense (home appliance)167。 Partner with Kelon (home appliances)Levin Consulting Confidential for Polaroid48September 2022Jingdong 360? Private Labels 167。 NoLevin Consulting Confidential for Polaroid49September 2022Jingdong 360? Warehouse/DC167。 Jindong set up its own logistic pany in 2022. 167。 It also pleted the construction of five logistic centers covering the North China, East China, South China, West South China and Central China regions. 167。 Jindong has warehouses in Shenyang, Xi39。an and Hangzhou cities, the warehouse size is over 500,000 square meters.167。 Jindong has its own distribution center and systemLevin Consulting Confidential for Polaroid50September 2022Jingdong 360? Service167。 it is quite smooth experience to purchase on Jindong. 167。 The flow of order is easy to understand and it offers couple confirms before the order is fulfilled. 167。 There is accumulative points by every order to win gifts and people even can buy air173。tickets, lottery, and group purchase. 167。 Jindong also offers discounted coupon167。 Jindong offers 14 days free return policy if the customers are not satisfied with the productsLevin Consulting Confidential for Polaroid51September 2022Jingdong 360Appendix: How to improve the emerce experience on by addressing the customer reviews part “Seagate Case” Levin Consulting Confidential for Polaroid52September 2022Introduce to the review part53167。 Start with the front page of 360buy, the webpage head167。 pcamp。utm_campaign=amp。utm_term=semmedia_1_15Levin Consulting Confidential for Polaroid September 202254167。 Roll down the webpage there is a section of Computer and IT section.Introduce to the review partLevin Consulting Confidential for Polaroid September 202255Type into the “Seagate” into the search engige, there is a total 73 modities related pop out, with petitive price Introduce to the review partLevin Consulting Confidential for Polaroid September 202256Customer can click on the products they interested by different way of sorting systemThe sorting can be selected as “relative, sales amount, pricing range, ments number, and go to the market time”. So the Comments/review number is also an important indication to make customer feel secured to purchase.Introduce to the review partLevin Consulting Confidential for Polaroid September 202257If we rank the product selection by “ments/review number”, we have a different list. The blue parts are the so called ments/review numbers. The more ments/review the product gets, its ranks will be more aboveIntroduce to the review partLevin Consulting Confidential for Polaroid September 202258According to the system, Seagate products receive quite a lot ments/reviews, and the reviews are surprisingly high ratio of positive feedback and reviews. Blue part is “total review number” = 9,894Green part is “good ments and positive review ratio” = 96%Introduce to the review partLevin Consulting Confidential for Polaroid September 202259eamp。area=1amp。qr=%40%23%24%25amp。psort=4According to the system, Seagate products receive an amazing high ratio of good ments/reviews. All the products “good review” ratio are above 90%, the highest one is 100%! And most reviews stay at 95% to 97% good and positive. That indicates Seagate products on make the customers very satisfactory and happy by its quality and price and general specification. Introduce to the review partLevin Consulting Confidential for Polaroid September 202260We click in the remended in Seagate products list is Raptor STAX500302 . The webpage on the right is a plete introduction of the products. This part allows consumers to remend and sha