cni人力資源精品之optimizingskillsets,processesandtechnologytoboosttheeffectivenessofhealt-資料下載頁
2025-01-19 09:19本頁面
【正文】 and 39。out of the box39。 mindset ?Persontoperson munications systems ?Technologies enabling cooperation ?Rewarding individuals39。 innovative capacity ?Risk and exposure management ?Product Life Cycle profitability Each Discipline Requires Different Priorities amp。 Resources Organization, jobs, skills Management systems Information and systems Culture, values, norms Customer Intimacy ?Empowerment close to point of customer contact ?High skills in the field and frontline ?Customerdriven ?Variation and 39。have it your way39。 mindset ?Strong customer databases, linking internal and external information ?Strong analytical tools ?Customer equity measures like life time value ?Satisfaction and share management ?Focus on ‘Share of Wallet’ Each Discipline Requires Different Priorities amp。 Resources Alignment: Framework Principles Model Structure Resources Leadership Person Strategy Example: Inpatient Outpatient for Rural Ethnic H/C Workforce ↑ Nurses and paramedical staff Increased petence Continuing education for staff Clear referral policies Reward for performance vs. input Expand specialist services in periphery Government funds Clarity of roles Ensure protection and value for money Regulate Basic facilities in all areas Technology: robust and withstand electrical fluctuations Routine maintenance, replacement, renewal Expand insurance coverage Instore clinics Example: Patientcentered Healthcare to ↓ Costs Quality of Patient decision making Education to change mindset Skills to make decisions Training patients with chronic diseases Reward providers who push patients Measures to focus on patient petency Definition of roles Tools to make decisions System to capture patient experiences and consequences Different types of Patients Self Reliant Need Help Seek Change Seek Stability Searchers Collaborators Streamliners Delegators End Notes Activity Grid to optimize resources Increase (↑) What are features/ activities/services to increase? Create (+) What are features/ activities/services to introduce? Reduce (↓ ) What are features/ activities/services to reduce? Eliminate () What are features/ activities/services to eliminate? What?s Next? Areas in urgent need of research: 1. Health System Delivery 2. Health Promotion 3. Nonmunicable Diseases 4. Nutrition 5. T/CM 6. Health Economics Solution to ?Global? problems All it takes are: 1. A Clear Objective 2. An Effective Technology 3. A Clear Implementation Strategy 4. A Source of Financing Example: Eradication of Small Pox *Time magazine, March 24 2022, Jeffrey D. Sachs “There is no shortage of examples of how we can attain our goals, only a shortage of will and stamina…” Thank You. soft copy of slides: .
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