【正文】 I can help you get that assignment done,if you?d like ”. Speak the language of a valuable team player. People want to know they can count on you. ? Ask for help: Asking questions is a sign of interest and assertiveness, not of stupidity. ? Speak up in meetings : The more you get involved in team situations, the more you are asked to attend team meetings. ? Talk in terms of outes : Make outes the focus of these “ what goals are to be met ”, “ what results do we need to acplish,” “ what customer needs do we need to meet ”. The oute needs are often lost in the debate over “ your way versus my way ”. ? Give feed back supportively : Doing so enhances teamwork,it opens up honest your observations based on action,not subjective feedback to recognize good performances. ? Take problems to the right source: As a team deal with them collectively. ? Maintain a sense of humor : An effective team is people laughing with each the stresses that e with the job. Actions That Lend Credibility To Your Communications ? You can’t buy credibility 。 it can only be earned. ? Credibility means having others find you are believable, trustworthy and deserving of respect. ? Following Through : Do what you agreed to do,and get it done by that and disanization aren?t acceptable for lack of follow of actions supporting words breeds credibility. ? Returning Phone Calls : Responsiveness builds credibility. ? Being Passionate : Passion is about having interest and enthusiasm and puts emotion into your message. “Allow yourself to be emotional enough to provide conviction, but not overly emotional to lose credibility.” Sara Nelson. ? Demonstrating Expertise: Be knowledgeable. Know your stuff and share with others. When others e to you for service or assistance, they want your expertise to e out in the interaction. ? Disagreeing Without Being Disagreeable : Disagree with ideas and thoughts and make that the focus of what you have to say .Avoid treating opinions as right or wrong. ? Staying Calm under Pressure:Deal with stress without getting stressed and municate venting and distress others ,when you show your stress. ? Taking Positive Approaches To Problems : Problems are a part of all of what you are getting paid for has to do with fixing people know they will not be shot or tarred and feathered for the problem focus on solutions. Bee a positive problem solver. S ? Listening First ,Acting Second :Making snap judgments, jumping to conclusions ,and reacting before gathering all the facts don?t inspire confidence from others. ? Showing Sincerity :is a quality of ing across as genuine and good intentions matched by your tone of voice. ? Being Straightforward : means being direct ,candid,and clear. ? Direct : “ The numbers on page 4 of your report do not add up correctly” ? Blunt : ?The numbers on this report are all screwed up and show you nothing about using data.? Being clear, respectful, and forthright in your munications are universally it consistently,you definitely have credibility. CONVERSATION MUTUAL EXCHANGE OF IDEAS AND THOUGHTS CONVERSATION SKILLS ? MAGIC KEY TO PERSONAL AND SOCIAL POPULARITY ? BUSINESS MEETINGS PAY OFF ? EXPRESS YOUR POTENTIAL ? KNOW A SENSE OF PERSONAL HAPPINESS ? DEVELOP NEW FRIENDSHIPS ? STRENGTHEN OLD ONES BEING A GOOD LISTENER WILL MAKE YOU A WINNER INITIATE CONVERSATION ? ASK QUESTIONS ? MAKE A STATEMENT FOLLOWED BY A QUESTION ON: the party, food,weather, current news, books, movies or pay a pliment WITH ONE PERSON Provide a topic that: ? Appeals to his interest ? Leads to discussing his hobby ? Gets him talking about his job ? Pays a pliment to him IN A GROUP: SPARK A DISCUSSION ON A SUBJECT THAT INTERESTS MANY PRESENT : ? a hobby/ interest that the group has in mon ? a spectator experience you’ve shares together WATCH YOUR REACTIONS ? BE PLEASANT ? BE CHEERFUL ? BE SINCERE CONVERSATION MEANS GIVE AND TAKE AND NOT SIMPLY ASKING QUESTIONS RID YOURSELF OF INHIBITION/ SHYNESS ? THINK OBJECTIVELY ABOUT THE PROBLEM, NOT SUBJECTIVELY ABOUT YOURSELF ? PUT THE NEEDS OF OTHERS FIRST COMMUNICATE CLEARLY ? ENGAGE MIND BEFORE STARTING TONGUE ?SIMPLICITY IMPROVES EFFECTIVENESS ?DON’T GET EMOTIONAL ?USE SPECIFIC AND NOT GENERAL WORDS ?AIM FOR A MORE ANIMATED COVERSATION BUILD A RESERVOIR OF KNOWLEDGE AND CULTIVATE INTERESTS USE A GENERALIST AND SPECIALIST APPROACH ?READ BOOKS, PAPERS, MAGAZINES ?RECALL MOVIES, TV SHOWS ?KNOW YOUR ENVIRONMENT, GEOGRAPHICAL AREA ?KNOW YOUR JOB, YOUR COMPANY AND ITS PRODUCT/ SERVICE DON’T ?MONOPOLISE ?BE GARRULOUS ?BE INSULTING amp。 ABUSIVE ?AIR DIFFERENCES ?TALK OF MUNDANE TOPICS CONTD ?TALK OF ILLNESS amp。 MISFORTUNE ?GOSSIP ?INTERRUPT ?FINISH SENTENCES ?SNATCH STORY DON’T VOICE MODULATION SPEECH BLEMISHES amp。 HOW TO DETECT THEM MIRROR ? Are you using your hands too much? ? Are you tense, aloof, stiff, talking without moving your lips? Forcing your voice? Making faces while talking? TAPE RECORDER ? Helps you to hear exactly as you sound. You can detect your defects and shortings. You can use it to review your ideas aloud, to edit, practice speech/presentations before interviews. VIDEO RECORDER ? This is a bination of mirror amp。 tape recorder. Helps to see as well as hear. ? NOSE TALKER ? When you talk through your nose, you twang. Clasp your nose between thumb and forefingers and say “ Mona sang seventeen songs amp。 swooned” Your fingers pick up the vibration caused in your nose by “M”, “N” and “NG” The three legitimate sounds in our language. ? The voice finds its way through the nose if