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ty improvement ?Process adjustments ?Identifying, documenting, assigning ?roles, responsibilities, reporting relationships ?RAM 專業(yè)知識 組織協(xié)調(diào)能力 操作型 專家型 協(xié)調(diào)型 決策型 ?與職能部門或其他項目的經(jīng)理談判 ?預(yù)先指定的 ?從外部獲得(采購) 典型的項目經(jīng)理有 75% 90%的時間用于溝通 ?Communications Planning ?Communications Distribution ?Performance Reporting ?Administrative Closure 每人年平均編程量(千行)15843 051015很小 2 16 64 512?Planning ?Organizing ?Leadership ?Control ?項目經(jīng)理有 75% 90%的時間用于溝通 ?正式任命 ?獎勵 ?懲罰 ?專業(yè)能力 ?人格魅力 ?X理論:認(rèn)為一般情況下工人都是懶惰的,需要監(jiān)管 ?Y理論:假設(shè)工人們不受到監(jiān)管時也都愿意工作 ?Status reporting ?Progress reporting ?Forecasting ? BCWS: Budgeted Cost of Work Scheduled ? ACWP: Actual Cost of Work Performed ? BCWP(EV): Budgeted Cost of Work Performed ? CV: Cost Variance ?CV = BCWP ACWP ? SV: Schedule Variance ?SV = BCWP BCWS ? CPI: Cost Performance Index ?CPI = BCWP / ACWP ?BAC: Budgeted At Completion ?EAC: Estimated At Completion ?Actualstodate + Remaining Budget / CPI ?Actualstodate + New estimate ?Actualstodate + Remaining Budget (Remaining Budget = BAC EV) ?Variance At Completion ?VAC = BAC EAC ?貫穿在整個項目過程中 ?包括內(nèi)部風(fēng)險和外部風(fēng)險 ?同時意味著威脅和機(jī)會 ?充分考慮成本因素 M agn itu de P rob abi lit yR isk Y es Y esU nce rta int y Y es NoI gno ran ce No No?Risk Management Plan ?Methodology ?Roles and Responsibilities ?Budgeting ?Timing ?Scoring and interpretation ?Thresholds ?Reporti