【文章內(nèi)容簡介】 2023 2023invisibleFrom the handhelds of the present to the invisibles of the future – SAP is always prepared227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 21Redefining Enterprise Portal SolutionsEnterprise Portal Platform Business Intelligence PlatformOpen architecture Open data warehousing platformJava and .Net support XMLbased meta data exchangePortal builder OLAPiView technology Multidimensional information modelsContent management Web and adhoc ReportingRetrieval and classification Analytical Applications platformUnificationRole management Platform ContentYahoo!content GenericiViews BusinessApplications Roles, Worksets, Cockpits, Industry Solutions SetsUnifiers ReportsKPIs BusinesscontentDatamodels Supplier EmployeePartnerCustomer People227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 22mySAP Workplace Enterprise Portal227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 23Key Capabilities of a Complete CRM SolutionWhoSales ServiceMarketing ExecutivesWhat ServiceTransactFulfillEngageCustomerInteractionCycleWhich wayInter Mobile TelephonyHowOperational CollaborativeAnalyticalWorkplace227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 24Marketing Sales ServicemySAP 客戶關係管理解決方案內(nèi)建主要功能領域Mobile Sales Mobile ServiceTelesales TeleserviceInter customer selfserviceIntersalesIntermarketingCampaignInterTelephonyMobileTelemarketing227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 25Mobile Workplace – Roles and ApplicationsHandheld ServiceMobile ProcurementHandheld SalesTravel ExpensesTravel ReservationsLeave RequestsCustomer AlertsSales ReportsKarenJohn SusanService TechnicianSalesManagerProcurementManagerMini Apps / Mobile Applications User Roles227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 26Scenario227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 27Top 10 Sales Pipelineq Top 10 Pipeline Projects (Status A, B, C, D)q By period or annual total q Subsidiary column can be added227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 28Top 10 Messages by Installationq Top 10 Customer Messages by Installation in current weekq Includes Systems with Status D, T, Pq Switch between Only Status P and All Status227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 29Agenda 議程162。 SAP Today, 今日的 SAP 速寫162。 Value Proposition162。 SAP Mobile Business Portal Customer Relationship Management 162。 Customer Reference227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 30Official SAP figureslmySAP Workplace installations: 2 317nAt customers 1 349nAt partners 968lmySAP Workplace licensed users: 5 701 528nStandalone mySAP Workplace 871 120*nAs part of 4 830 405* Without external munities / SAP Markets 227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 31Number of Workplace installations88811142358960184419462083 21602284715 790870 917100124061099050010001500202325003000January February March April May JuneInstallations Installations with systems, . licence key calloffs227。 SAP AG 2023, European SAPMicrosoft Congress 2023 (Sesar) 32Sold Workplace users ponent priceli