sixsigmaorientationtraining-6∑教程(編輯修改稿)
2025-03-08 02:56 本頁面
【文章內(nèi)容簡介】 o make investments Making Change LastOnce started, it endures Monitoring ProgressBenchmarks accountability is setSystems StructuresManagement Practices reinforce changeCurrentStateImprovedStateTransition StateACCEPTANCE Cultural StrategyQUALITY Technical StrategyQualityofAnalysisAcceptance EffectivenessQ * A = E六西格瑪 DMAIC 流程DMAIC是實現(xiàn)六個西格瑪質(zhì)量的關(guān)鍵，因為它能夠為我們提供基于數(shù)據(jù)的方法 ，通過減少缺陷來實現(xiàn) 持續(xù)的流程改進(jìn) 。 DMAIC 是：?以數(shù)據(jù)為基礎(chǔ)的質(zhì)量方法，用于改進(jìn)現(xiàn)有的產(chǎn)品和流程。當(dāng)現(xiàn)有的產(chǎn)品或工序經(jīng)改進(jìn)能夠滿足或超越客戶的要求，而同時還能夠支持科勒商業(yè)目標(biāo)的時候，應(yīng)該使用 DMAIC過程。 運用 DMAIC方法減少缺陷將帶來 更高的客戶滿意度 質(zhì)量成本的下降 盈利能力提高及銷售收入增加 穩(wěn)定的工作定義定義測量測量鑒別需改進(jìn)的產(chǎn)品或流程 . 確定這個改進(jìn)項目所需的資源。定義缺陷 , 收集此產(chǎn)品或流程的數(shù)據(jù)，了解現(xiàn)狀（底線） ,制定改進(jìn)目標(biāo)。分析在測量階段所收集的數(shù)據(jù)，以確定一組按重要程度排列的影響質(zhì)量的變量 – 少數(shù)的關(guān)鍵因素。優(yōu)化解決方案，并確認(rèn)該方案能夠滿足或超過項目質(zhì)量改進(jìn)目標(biāo)。確保流程改進(jìn)一旦完成能夠繼續(xù)保持下去 ,而不會返回到先前的狀態(tài)。分析分析改進(jìn)改進(jìn)控制控制 持續(xù)改進(jìn)的持續(xù)改進(jìn)的 過程過程 Description ToolsDeliverableDefine Understand Customer NeedsMeasureAnalyzeImproveControlProject ChartDefine Process MapIdentify Project Y and Define Its PerformanceMSEDetermine Process CapabilityDefine ObjectiveSeek Variance ResourceScreening Vital Few XsDevelop variable relationshipDevelop Pilot PlanDetermine New Process CapabilityImplement Process ControlCustomer, QFD, FMEA Gage RR, ARRCapability CalculationTeam, Leadership, BenchmarkProcess Analysis, Graph Analysis, Hypothesis TestDOEScreeningFactorial Design, Y=f(X) S=f(X)Capability CalculationControl Plan, SPC, Miss Proofing, FMEAVOC CTQApproved Project ChartThought Process Map, Process MapProject Y and Its Performance StandardsData Collection Plan, MSE, DataAs Is Process CapabilityObjectives for ImprovementPrioritized list of All XsList of Vital Few XsProposed SolutionSolution Pilot PlanProcess Capability of Y, XSustainable Control Mechanism, Project DocumentCustomer Survey, QFD, FMEA Project Chart SIPOC, TMP, Process Map 6?的焦點 :Y = F(X1, X2, X3,… X n)Y(因變量 )? 非獨立? 輸出? 效果? 表征? 監(jiān)控 Xs(自變量 )? 獨立? 過程輸入? 原因? 問題? 控制實例：產(chǎn)出 缺陷付費日期電話呼叫總次數(shù)錯誤的收費單與轉(zhuǎn)機(jī)有關(guān)的呼叫產(chǎn)出是缺陷的函數(shù)，但是我們通常關(guān)注產(chǎn)出，而不是 缺陷六個西格瑪?shù)年P(guān)鍵是側(cè)重 “ Xs ”… 而不是 “ Y ”記住： Y = f (X)！您無法依賴質(zhì)量檢驗來保證產(chǎn)品質(zhì)量。您必須建立從初始設(shè)計到最終產(chǎn)品的交付的質(zhì)量體系。Lean Awareness SessionLEAN的歷史LEAN的歷史LEAN的歷史(Waste)“All we are doing is looking at a time line from the moment the customer gives us an order to the point when we collect the cash. And we are reducing that time line by removing the nonvalue added wastes” Taiichi Ohno, Toyota Production System 1978 It Is All About Waste Elimination!Work Time (value add)Cycle TimeBeforeAfterWait Time (non value add)Same work pleted in less timeWhat is Lean ??The Seven Types of Waste7 types of WasteProcessing WaitingMotionInvento
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