it管理成熟度模型及其運營面臨的挑戰(zhàn)(編輯修改稿)
2025-03-02 12:41 本頁面
【文章內(nèi)容簡介】 UserMonitorRealUserMonitorEndUserMainframe/DatabaseFirewallWebServers ApplicationServersSwitchLoadBalancerInterMirroredTrafficRUM能夠?qū)Σ煌瑫r間和不同地點的不同用戶進行監(jiān)控Takeaways:? 捕獲真實用戶的使用體驗? 確定活動交易不可用的時間（如： Finance,ERP等）? 確定每個問題影響的用戶數(shù)量? 對跨越多個 Domain的大容量應(yīng)用進行監(jiān)控對所有用戶的性能進行被動式監(jiān)控BusinessAvailabilityCenter22 2023/3/23Here RUM reports which users and pages are impacted by the Oracle Error…RUM is reporting 15 Application Errors (Oracle) are impacting users over past hour…Next we can drill into a user session and view a snapshot of the error in question looks like a Java code issue23 2023/3/23SiteScope無代理 監(jiān) 控器廣泛的覆蓋面24 2023/3/23綜 合 業(yè)務(wù) 展 現(xiàn)視圖根據(jù)業(yè)務(wù)影響進行管理25 2023/3/23服 務(wù) 水平提供實時的和歷史的服務(wù)水平報表26 2023/3/23? 提供全面的 CI信息存 儲? 實時維護 CI之 間 的依賴 關(guān)系? 自 動發(fā)現(xiàn) 功能? 提供配置和 變 更跟蹤? 基于 TQL語 言的拓樸 查詢 和可 視 化展示Federation ReconciliationConfiguration Change TrackingDiscovery MappingVisualizationUniversal CMDBHPUniversalCMDB以業(yè)務(wù)服務(wù)為中心的配置管理數(shù)據(jù)庫27 2023/3/23IT EcosystemDiscovery SystemMAM EngineMapping Engine: App Server, RDBMS, etc…Users(s)(s)/RMI(s)/RMIDiscovery SystemDiscovery Gateway ChicagoDiscovery Manager Lab 1 Discovery Gateway LondonRMI RMIDiscovery Manager Lab 2 SweepICMP IdentifyhostsSSH,WMISNMPtcp 8080tcp 7001tcp 1433AIXWindows 2023Windows 2023LinuxAIXCisco6000 Cisco6000 Win 2023Who’stalkingTowhom?SNMP,WMI,Tel,SSHApacheWeblogic SQL ServerHostDetails?SNMP,SSHWMIAPServer02 Red Hat4xGhzIntelPentiumIVCPU2GBRAM2x40GBSeagateSCSIIIIDisksIntel10/100NetworkInterfaceDiscoverApplicationsJMX,SQL,WMI3 42 5 6 7OSI Layers應(yīng) 用關(guān)系自 動發(fā)現(xiàn)28 2023/3/23Security ManagementPolicy ManagementWebServices XMLInfrastructure Discovery VendorsJavaEnterprise ArchitectureServiceDeskAssetManagementRelease Management通過聯(lián)邦優(yōu)化 CMDB數(shù)據(jù)的深度和廣度uCMDBuCMDB聯(lián) 邦生 態(tài) 系 統(tǒng)把 BTO應(yīng)用到 CMDB29 2023/3/23EndUserDiagnostics:(J2EE,NET,Siebel,SAP)HPSoftwareDiagnosticsPlatformTheInter CodeperformanceanalysisforanyCLR(+)/JVM(+) Lowoverheadcapture:ICorProfilerCallbackAPI(NET)/BCELDirectAPI(J2EE)GaugeCustomerBusinessImpact SingleDiagnosticsPlatformleveragedbymultipleMercuryofferingsLifeCyclesolution! Itscales!–builtfromgrounduptosupportcodeperformanceunder“significant”loadTheInterMainframe/DatabaseFirewallWebServersApplicationServersSwitchLoadBalancerInter CloudMercuryRealUserMonitorBusinessAvailabilityCenterMediatorDiagnosticsServerProbes30 2023/3/23ClientWeb ServerApp. ServerDatabaseTransaction AEndtoEnd TransactionResponse timeApp. Server time? EJB time? Method time? JNDI LookupDatabase time? JDBC time? Connect time? Execute timeWeb Page Breakdown? DNS Lookup? Time to connect? Time to first buffer? Network Time? Download time? SSL handshake? FTP authentication? Client time? Error timeWeb Server time?Servlet time?Method timeJ2EE/.NET/ERP/CRM問題診 斷深入應(yīng)用服務(wù)器內(nèi)部診斷性能問題31 2023/3/23Diagnostics provides a pelling at glance view of overall in this case JVM and
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