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cess Viewpoints ? The Calm Waters Metaphor ?Lewin’s description of the change process as a break in the anization’s equilibrium state ?Unfreezing the status quo ?Changing to a new state ?Refreezing to make the change permanent ? WhiteWater Rapids Metaphor ?The lack of environmental stability and predictability requires that managers and anizations continually adapt (manage change actively) to survive. 8 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Types of Change ? Structural ? Changing the anization’s structure or its structural ponents ? Technological ? Adopting new equipment or operating methods that displace old skills and require new ones ? Automation ? Replacing certain tasks done by people with machines ? Workforce ? Changing attitudes, expectations, perceptions, and behaviors of the workforce 9 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Managing Resistance to Change ? Why People Resist Change? ?The ambiguity and uncertainty that change introduces ?The fort of old habits ?A concern over personal loss of status, money, authority, friendships, and personal convenience ?The perception that change is inpatible with the goals and interest of the anization 10 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Issues in Managing Change (cont’d) ? Changing Organizational Cultures ?Cultures are naturally resistant to change ?Conditions that facilitate cultural change: ?T