【文章內(nèi)容簡介】
s)顯示課程目的Prologue: As a Reservations Sales Agent if we meet the restaurant requirement how we handle it?開場白: 作為一名預訂部銷售文員如果接到有餐廳的預訂要求我們怎樣處理?So the objectives of this session is: …(Refer to Objectives of this TAO)今天這堂課的目的是:(參考標準與程序〕The main content of this course should be:這節(jié)課的主要內(nèi)容是: Procedure of handling restaurant booking. 處理餐廳預訂的程序。Show steps on prepared flipchart. Explain reason for each step. Ask trainees to ment and question on each step. 將所有程序的主要內(nèi)容事先寫在準備好的白板紙上,逐步作