【文章內(nèi)容簡介】
Explore the development situation of domestic Resort hotel and future trends – based on huangshan Golf hotelStudent’s name:Zhuting Number:21104071121 Director:MaleiHotelManagementSpecialty, School of Tourism, Huangshan UniversityAbstract:Hotel industry from the first station, guesthouse, hotel, development to the modern hotel, has experienced a long period of time. As the improvement of the economic level and the pressure of work. People are being more and more like to release pressure and relax themselves by tourism. So the resort hotels bee more and more consumer favorite hotel hotel39。s aim is to give the “home away from home”and provide the best service. With the continuous development and improvement of hotel industry. In front of us ,there presents different starlevel hotel. Of course, in order to meet the higher demand of people, the resort hotel. As the name implies,The resort hotel is also called vacationing industry hotel. many resort hotel are built near the beach, hot springs, scenic spot. Its strong seasonal. hotel requires more perfect entertainment equipment. However, the resort hotel development season is obvious, so if you want to do the resort hotel well and stronger, we need to take more risks, this paper hope through understanding the resort hotel development present situation based on huangshan golf hotel, analy some problems about the resort hotel , and to give reasonable Suggestions. Hotel industry is developing rapidly, only the correct analysis of the present satiation of the resort hotel and the gived rationalization of the development strategy, to grasp the development trend of the future of the resort hotel and make the resort hotel better development.Key Words:Resort hotel。 development situation。 solutions。 future trends引言我國第十二個五年規(guī)劃提出,要積極發(fā)展旅游業(yè)。酒店業(yè)從古代發(fā)展至今,其模式也越來越多樣化。與其他酒店相比,度假型酒店以度假休閑為主要經(jīng)營方式,多建在風(fēng)景區(qū)附近以及遠(yuǎn)離市區(qū)的位置,其目的是想給顧客提供一個十分舒適的環(huán)境。隨著酒店業(yè)的發(fā)展以及人們經(jīng)濟(jì)水平的提高,度假型酒店適應(yīng)人們越來越多樣化的需求。盡管在近十幾年的發(fā)展下,度假型酒店逐漸趨于成熟。但度假型在運營的過程中仍然存在著很多的問題。目前,度假型酒店還算一個比較新的發(fā)展產(chǎn)業(yè),因此,本文通過從各個方面分析國內(nèi)度假型酒店的現(xiàn)狀,以黃山高爾夫酒店為例,具體針對其發(fā)展中存在的問題,提出合理化的建議,促進(jìn)度假型酒店的未來發(fā)展。1 度假型酒店的概念及特征 度假型酒店的概念 度假型酒店,是指在酒店周圍具有完善度假休閑設(shè)備。按游客的主體目的來說,度假型酒店不同于其他類型的酒店。度假型酒店除了提供進(jìn)店顧客基本的服務(wù),更加注重提高顧客身臨度假型酒店的體驗。 度假型酒店的特征 地理位置 度假型酒店一般圍繞城市,其意在給人們提供優(yōu)雅的環(huán)境,當(dāng)人們停留在酒店時,能夠充分的放松心情,盡情地享受大自然的舒適。因此,度假型酒店的地理位置都比較特殊。首先,圍繞城市或遠(yuǎn)離城市的地方有充分的空間,其次,城市邊緣的空氣質(zhì)量好,又有較好的自然風(fēng)光。最后,城市邊緣比較安靜,適合人們度假,這些條件都是在城市里所不具備的。 客源 度假型酒店一般針對較高的消費人群,度假型酒店為了滿足人們更高的需求,使人們在工作之余,能夠通過度假型酒店來放松心情。其次,也在通過品牌效應(yīng),吸引國內(nèi)外的游客來度假型酒店。 服務(wù)與其他類型的酒店相比,度假型是為了滿足人們更高需求而產(chǎn)生的。因此,度假型酒店提供的服務(wù)要更加貼合顧客的需要,在滿足顧客基本的的需求之外,更要給顧客提供一個“家外之家”的感覺,使顧客在酒店能夠得到身心的愉悅和心情的放松,滿足顧客多樣化的需求。2 國內(nèi)度假型酒店的發(fā)展現(xiàn)狀 國內(nèi)酒店的類型及度假型酒店的概況 根據(jù)消費主體的不同目的把國內(nèi)酒店進(jìn)行分類,可以分為商務(wù)型酒店、會議型酒店、度假型酒店、觀光型酒店、長住型酒店、經(jīng)濟(jì)型酒店、連鎖型酒店。商務(wù)型酒店,它以接待商務(wù)客人為主,針對這類客人,酒店在建設(shè)時,對酒店的地理位置要求較高。[2]度假型酒店,它以接待休假客人為主