【文章內(nèi)容簡(jiǎn)介】 information and aftersales vehicle quality information, and propose and implement the field action implementation scheme and budget related to users and media. President Office is responsible for the legal audit to the proposal for the field action in terms of customers and media. Human Resources Department is responsible to coordinate the human resources for the field action. Finance Dept. implements the funds’ deployment required in the field action. 5 Work content See diagram 1 for the product safety management flow process Establish and control the implementation of the product traceability system. TDC defines the product traceability scope, and clarify the automotive parts into two traceability levels: accurate traceability and mon traceability. See details in Traceability Part List released by TDC. Accurate traceability parts are identified in part bar code. Implement the detailed requirements in accordance with Bar Code Management Criteria released by TDC. Common traceability parts are identified in container batch. Implement the detailed requirements in the Batch Identification Criteria Notice released by Purchasing amp。 Supply Chain Management Dept. Purchasing amp。 Supply Chain Management Dept monitors the suppliers’ product traceability system, 上汽通用五菱汽車股份有限公司 20201227 發(fā)布 20201230 實(shí)施 4 QP/SGMW （ 0/A） 采購(gòu)和供應(yīng)鏈管理部對(duì)供應(yīng)商的產(chǎn)品追溯系統(tǒng)進(jìn)行監(jiān)控，在物流過程進(jìn)行先進(jìn)先出管理，實(shí)施一般零件出入庫(kù)時(shí)間、數(shù)量、批次的記錄，實(shí)現(xiàn)與 WLMIS系統(tǒng)整車信息的批次對(duì)應(yīng)關(guān)系。 制造部對(duì)自制件、制造過程可追溯性進(jìn)行管理和控制，實(shí)施先進(jìn)先出使用零件，并將精確追溯零件的條形碼一一對(duì)應(yīng)粘帖在隨車檢測(cè)卡上，并保持條形碼信息的清晰、完整。 質(zhì)量部在對(duì)車輛進(jìn)行入庫(kù)檢驗(yàn)時(shí)，將零件條形碼信息錄入到產(chǎn)品追溯信息系統(tǒng)，實(shí)現(xiàn)精確追溯零件與的一一對(duì)應(yīng)關(guān)系。 完善客戶信息系統(tǒng)，售后服務(wù)部每月匯總客戶信息傳遞至質(zhì)量部，質(zhì)量部指定人員按國(guó)家關(guān)于《缺陷汽車產(chǎn)品召回信息系統(tǒng)管理辦法》的要求將信息報(bào)國(guó)家缺陷產(chǎn)品召回管理中心存檔。 完善質(zhì)量信息收集和反饋系統(tǒng)，疑似缺陷問題的反饋按 QP/SGMW 《質(zhì)量信息管理程序》執(zhí)行。 質(zhì)量部質(zhì)量工程科組織技術(shù)中心、售后服務(wù)部、制造部等相關(guān)人員成立 FPT，對(duì)疑似產(chǎn)品缺陷的質(zhì)量問題進(jìn)行調(diào)查，完成“ FPE 調(diào)查摘要”。 對(duì) FPT 調(diào)查的結(jié)果表明有必要采取市場(chǎng)行動(dòng)時(shí)，質(zhì)量部部長(zhǎng)組織技術(shù)中心、銷售公司、制造部、采購(gòu)及供應(yīng)鏈管理部負(fù)責(zé)人對(duì)“ FPE調(diào)查摘要”進(jìn)行評(píng)審，提出市場(chǎng)行動(dòng)建議， 提交執(zhí)委會(huì)決策。 在實(shí)施缺陷產(chǎn)品召回過程中，質(zhì)量部負(fù)責(zé)與 集團(tuán)主管部門、國(guó)家召回主管部門、國(guó)家召回監(jiān)督部門的聯(lián)系及材料上報(bào)工作，具體 按 《缺陷 汽車產(chǎn)品召回管理規(guī)定》附件二、附件三、附件五的要求執(zhí)行。 制造部、采購(gòu)及供應(yīng)鏈 管理 部分別在其完成召回職能范圍內(nèi)工作后七個(gè)工作日內(nèi)提交實(shí)施情況的書面報(bào)告。 銷售公司在召回實(shí)施過程中，負(fù)責(zé)提供召回進(jìn)展情況報(bào)告，并在召回實(shí)施完成后七個(gè)工作日內(nèi)提交實(shí)施情況的書面報(bào)告。 6 相關(guān)表式 表 市場(chǎng)表現(xiàn)評(píng)估調(diào)查報(bào)告 implements First In and First Out management in logistic processes, and keeps records on the mon parts’ receiving time, amount and batch, which will be corresponding in the batch to WLMIS system plete vehicle information. Manufacturing Dept. manages and controls the traceability of the in house parts and the manufacturing processes, implements FIFO part usage, and sticks the bar code to the corresponding vehicle inspection ticket while keeping it in clear and plete form. In CARE inspection, Quality Dept records the part bar code information into the product traceability information system, realizing the accurate traceability parts correspondence. Improve the customer information system. After Sales Dept. collects the customer information every month and passes it to Quality Dept whose designated personnel will report that to the national defect product recall management center for keeping in the archives based on the country’s requirements for Defect Automobile Product Recall Information System Management Methods. Improve quality information collection and feedback