【正文】 .................................................................................... 4 1． 2績效考核的意義 ...................................................................................................................... 4 1． 3績效考核的定位與目標(biāo) ............................................................................................................ 5 1． 4績效考核的基本 原則 ............................................................................................................... 5 1． 5績效考核的組織結(jié)構(gòu) ............................................................................................................... 6 1． 6考核人與被考核人 ................................................................................................................... 7 1． 7考核周期 ................................................................................................................................. 8 第二章 績效考核體系 ............................................................................................ 9 2． 1績效考核體系綜述 ................................................................................................................... 9 2． 2績效考核指標(biāo)體系 ................................................................................................................... 9 2． 3績效考核體系的結(jié)構(gòu) ............................................................................................................. 11 2． 4部門季度績效考核 ................................................................................................................. 11 2． 5部門經(jīng)理季度績效考核 .......................................................................................................... 12 2． 6員工月度績效考核 ................................................................................................................. 13 2． 7確定考核體系時的其他注意事項 ............................................................................................ 13 第三章 績效考核實施 .......................................................................................... 16 3． 1考核人培 訓(xùn) ........................................................................................................................... 16 3． 2績效考核實施過程 ................................................................................................................. 16 3． 3績效溝通和面談 .................................................................................................................... 18 3． 4績效考核偏差的避免 ............................................................................................................. 19 第四章 績效考核結(jié)果的應(yīng)用 .............................................................................. 20 4． 1績效考核分?jǐn)?shù)的計算 ............................................................................................................. 20 4． 2強(qiáng)制分布方法 ........................................................................................................................ 20 4． 3績效考核工資的發(fā)放 ............................................................................................................. 21 4． 4年終獎金發(fā)放 ........................................................................................................................ 21 4． 5月度工資的調(diào)整 .................................................................................................................... 21 4． 6員工職位調(diào)整 ........................................................................................................................ 21 4． 7員工培訓(xùn) ............................................................................................................................... 22 第五章 績效管理制度的修訂 .............................................................................. 23 5． 1績效管理制度的 修訂 ............................................................................................................. 23 第六章 績效考核申訴 .......................................................................................... 24 6． 1申訴條件 ............................................................................................................................... 24 6． 2申訴形式 ............................................................................................................................... 24 6． 3申訴處理 ............................................................................................................................... 24