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2025-02-22 03:19本頁面
【正文】 g (the other half of munication skills… and an essential key to increasing the results). Overall improve their Communication Skills. COMMUNICATION SKILLS. COMMUNICATION SKILLS ? Latin “to impart, to share” is imparting, conveying or exchanging ideas, knowledge, etc. ? Transactional process in which messages are filtered through the perceptions, emotions and experiences of those involved. COMMUNICATION SKILLS. Communication is any means of contact between two or more people, out of which impressions are made an attitudes are created. “By munications, I mean the simple process of getting information known by one person to the attention of the other people who should have this information… ” COMMUNICATION SKILLS. COMMUNICATION SKILLS. COMMUNICATION SKILLS ? Communication is at the core of the all anized human activity. Literally, nothing happens until we municate. ? The secrete of Communication is creating an atmosphere where people exchange ideas and proposals informally and freely. The job of municating is not finished until there is Understanding, Acceptance an Resulting Action. COMMUNICATION SKILLS. TYPES OF COMMUNICATION COMMUNICATION SKILLS. COMMUNICATION PROCESS COMMUNICATION SKILLS. PURPOSES OF COMMUNICATION ? To form amp。 general. ? Use specific facts and figure avoid words like few, quick, soon,etc. ? Use action verbs you can acplish it by using active voice. ? The message should have vivid and image building archive it make parisons and use figurative language and concrete words. COMMUNICATION SKILLS. Clarity ? Clarity demands that the business message should be correct, concise, plete, concrete, and with consideration. ? The message as closely as will intend. ? Try to use familiar language. The following are guidelines for clarity ? Choose pithy,short,familiar,and conversational words. ? Proper punctuation make the writing clear. ? Insert example, illustration, tables, graphs, and other visual aids,if necessary. ? Make the message readable and understandable. ? Make correct sentences,and divide the message in properly sized paragraphs. COMMUNICATION SKILLS. Courtesy ? Everyone gains where courtesy reigns is a good age old slogan for written and oral munication. ? Courtesy is more important and advantageous in business writing than it is in face to face munication or conversation. ? Courteous message strengthen present relations and make new friends. ? Courtesy is a goodwill builder. Courtesy may be achieved by the following. ? Be truly tactful, thoughtful, and appreciative. ? Omit expressions that annoy, distress, or disparage. ? Answer all you mail promptly. ? Grant and apologize candidly. COMMUNICATION SKILLS. Correctness ? To be correctness in munication principle should be borne mind ? Use the correct level of
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