【正文】
he mon customer to accept the problem related information, handling mon problems, and some other help document, etc. A work order system as an issue tracker, can clear the tracks, standardized service track users. Through work order management system, can be convenient to manage all kinds of work orders, and according to different types of the repair order can their owncdsvlpa,mxukgf.()ybTqCzjSAXbe easily set different workflow. At the same time, the need to audit the leadership of the different types of work orders, have different approval process. This topic is mainly to use technology to develop a plete set of technical service work order system, adopts B/S architecture, development language is c , main technology, database, 、 , etc., is based on. NET platform to develop . The whole system is based on the traditional threelayer architecture of a system. Further encapsulation, data access layer for use caching to improve the overall performance of the whole system at the same time. The UI layer using the master page, and javascript, the entire system interface using Div + CSS to design interface. Finally through the test, the system can run normally, function perfect, the performance is higher. In general the development of this system is more successful. Keywords: Workorder system, , Database 目 錄 1 緒論 ................................................................................................................1 引言 ........................................................................................................1 工單系統(tǒng)的概況 ......................................................................................2 工單系統(tǒng)的簡(jiǎn)介 ...............................................................................2 工單系統(tǒng)的構(gòu)架 ...............................................................................2 工單系統(tǒng)的協(xié)同操作 .......................................................................3 工單系統(tǒng)的使用對(duì)象 ........................................................................3 工單系統(tǒng)的發(fā)展、需求和前景 ..............................................................3 their owncdsvlpa,mxukgf.()ybTqCzjSAX 畢業(yè)設(shè)計(jì)任務(wù)概述 ..................................................................................4 2 相關(guān)技術(shù)簡(jiǎn)介 .................................................................................................5 .NET 開(kāi)發(fā)框架 .........................................................................................5 開(kāi)發(fā)語(yǔ)言 —— C語(yǔ)言 .......................................................................5 簡(jiǎn)介 ....................................................................................6 數(shù)據(jù)庫(kù) SQL Server 2020 .......................................................................8 數(shù)據(jù)庫(kù)訪(fǎng)問(wèn)技術(shù) ................................................................8 的特色 ................................................................................8 架構(gòu) ....................................................................................9 B/S 體系結(jié)構(gòu) ........................................................................................ 10 JavaScript 簡(jiǎn)介 ................................................................................... 10 基本特點(diǎn) ......................................................................................... 11 相關(guān)規(guī)則 ......................................................................................... 11 Javascript 庫(kù) ................................................................................ 12 3 系統(tǒng)設(shè)計(jì)與實(shí)現(xiàn) ........................................................................................... 14 需求分析 ............................................................................................... 14 功能需求 ......................................................................................... 14 項(xiàng)目計(jì)劃安排 ................................................................................. 14 系統(tǒng)開(kāi)發(fā)環(huán)境 ....................................................................................... 14 開(kāi)發(fā)環(huán)境 ......................................................................................... 14 Visual Studio 2020 開(kāi)發(fā)環(huán)境 ..................................................... 15 系統(tǒng)設(shè)計(jì)與實(shí)現(xiàn) .................................................................................... 16 系統(tǒng)功能結(jié)構(gòu) ................................................................................. 16 分層架構(gòu)核心思想 ......................................................................... 16 工單系統(tǒng)的業(yè)務(wù)流程 ..................................................................... 18 數(shù)據(jù)庫(kù)設(shè)計(jì) ..................................................................................... 19 登錄模塊 ......................................................................................... 23 技術(shù)服務(wù)門(mén)戶(hù)網(wǎng)站模塊 ................................................................. 23 工單管理模塊 ................................................................................. 24 人員管理模塊 ................................................................................. 26 知識(shí)庫(kù)模塊 ..................................................................................... 27 工單管理模塊 ............................................................................... 28 their owncdsvlpa,mxukgf.()ybTqCzjSAX 查看個(gè)人資料 ............................................................................... 29 收件箱 .......................................................................................... 30 修改密碼 ....................................................................................... 30 我的工單 ....................................................................................... 31 4 系統(tǒng)功能演示 ............................................................................................... 33 系統(tǒng)功能演示 ....................................................................................... 33 小結(jié) ........................