【正文】 論是傳統(tǒng)成本管理、進度管理在ICT項目管理過程中的運用以及存在的問題與不足，其次以龍城國際酒店ICT項目為案例分析掙值法在結(jié)合成本控制進度管理模式的有效性。ICT項目運行實施的管理研究以及ICT項目實施過程中成本與進度之間的關(guān)系是解決這一系列問題所必須的理論基礎(chǔ)。ICT項目與傳統(tǒng)工程項目有很大的差異，由其專業(yè)性較強等一系列特點導(dǎo)致市場競爭的日趨激烈，服務(wù)同質(zhì)化、高投入低產(chǎn)出、管理混亂等成為限制ICT企業(yè)的主要因素。 非保密論文注釋：本學(xué)位論文不屬于保密范圍，適用本授權(quán)書。 保密論文注釋：本學(xué)位論文屬于保密在學(xué)校有權(quán)保留并向國家有關(guān)部門或機構(gòu)送交論文的復(fù)印件和磁盤，允許學(xué)位論文被查閱和借閱；學(xué)?？梢怨紝W(xué)位論文的全部或部分內(nèi)容，可以允許采用影印、縮印或其它復(fù)制手段保存、匯編學(xué)位論文。關(guān)于論文使用授權(quán)的說明本人簽名：盡我所知，除了文中特別加以標注和致謝中所羅列的內(nèi)容以外，論文中不包含其他人已經(jīng)發(fā)表或撰寫過的研究成果，也不包含為獲得北京郵電大學(xué)或其他教育機構(gòu)的學(xué)位或證書而使用過的材料。密級： 保密期限： 工程碩士專業(yè)學(xué)位論文 題目： 學(xué) 號： 姓 名： 專業(yè)領(lǐng)域： 導(dǎo) 師： 學(xué) 院： 年 月 日獨創(chuàng)性（或創(chuàng)新性）聲明 本人聲明所呈交的論文是本人在導(dǎo)師指導(dǎo)下進行的研究工作及取得的研究成果。與我一同工作的同志對本研究所做的任何貢獻均已在論文中作了明確的說明并表示了謝意。 申請學(xué)位論文與資料若有不實之處，本人承擔一切相關(guān)責任。日期： 學(xué)位論文作者完全了解北京郵電大學(xué)有關(guān)保留和使用學(xué)位論文的規(guī)定，即：研究生在校攻讀學(xué)位期間論文工作的知識產(chǎn)權(quán)單位屬北京郵電大學(xué)。（保密的學(xué)位論文在解密后遵守此規(guī)定） 年解密后適用本授權(quán)書。 本人簽名： 日期：導(dǎo)師簽名： 日期： 摘 要21世紀以來，隨著世界科學(xué)技術(shù)不斷發(fā)展，信息通訊技術(shù)廣泛滲透到各個方面，成為世界經(jīng)濟快速增長的主要動力之一，作為世界上最大的發(fā)展中國家，ICT產(chǎn)業(yè)的發(fā)展對中國具有舉足輕重的作用。在此情況下，戰(zhàn)略管理成為決定企業(yè)生死存亡的關(guān)鍵，尤其是降低成本，控制進度，提高效益方面的管理尤為重要?；诖耍疚囊訦Y電信公司承接的龍城國際酒店ICT項目為研究案例，分析研究ICT項目中普遍存在的、共性的施工進度與成本控制的影響因素問題，對ICT項目施工環(huán)境中施工進度的外在影響因素的控制進行探討，改善ICT項目的施工進度管理，控制ICT項目的施工進度。主要得出以下幾點結(jié)論：，資金因素（ICT項目資金的流出量和流出速度）、物質(zhì)資源協(xié)調(diào)以及客戶因素是影響ICT項目進度的主要因素。然而在具體施工過程中實際進度與計劃進度相一致的情況是很少見的，因此在前提不能夠滿足的條件下討論成本與進度管理的有效性存在一定的偏差。關(guān)鍵詞：ICT項目，成本控制，進度管理，掙值法34 / 34ABSTRACTThe 21st century, with the continuous development of world science and technology, information and munication technology is widely penetrated into all aspects and bee one of the main driving forces of the rapid growth of the world economy. As the largest developing country in the world, the development of the ICT industry has a pivotal role of China. ICT projects have great differences with the traditional project, lead by its highly specialized series of characteristics such as the increasingly fierce market petition, services homogenization, high input and low output management confusion limit ICT enterprises. In this case, the strategic management decided the key to business survival, reduce costs and control the progress, to improve the effectiveness of management is particularly important. The relationship between the cost and schedule management study of the implementation of ICT projects running as well as ICT project implementation process is the theoretical foundation necessary to solve the issue of this series. Longcheng International Hotel ICT projects HY telemunications panies to undertake this case study, the analysis of influencing factors mon in the study of ICT projects, the mon construction progress and cost control, construction schedule of the ICT project construction environment to explore the control of the external factors to improve the management of the construction progress of the ICT projects to control the construction progress of the ICT projects. This study carry around two main areas, the first analysis of the discussion is the traditional cost management, schedule management in the use of ICT project management process, as well as the problems and shortings, followed by Longcheng International Hotel ICT projects for case studies earned value method bined with cost control effectiveness of the schedule management mode. Draw the following conclusions:1. Combination of the ICT project progress management case found that financial factors (ICT project funds outflow and outflow speed), of material resources coordination, as well as customers factors affect the progress of ICT projects.2. The traditional schedule control method in ICT project management application has certain defects, traditional cost control is in the actual and planned progress consistent premise, in this premise the program schedule and the actual progress of the project, project cost and actual cost parison. However, in the specific construction process of actual and planned progress consistent is very rare, so on the premise of not being able to meet the conditions discussed cost and schedule management effectiveness exists certain deviation.3. Earned value management in ICT project cost control project schedule management application is effective integrated control method, it has overe the past, cost control and schedule control to isolate each other to bring a variety of error, so that they contact each other up, cost and schedule integration control adopts the network planning technique, cost and schedule control in one model, thus simplifying the calculation process, reducing the use in the aspects of human, material and financial resources.Key words: the ICT project。 schedule management。21世紀初，《全球信息社會沖繩憲章》提出21世紀是信息通信技術(shù)的時代，信息技術(shù)是推動世界經(jīng)濟的主要增長力。特別是近幾年ICT產(chǎn)業(yè)規(guī)模的逐年擴大，這種對生活的息息相關(guān)的影響已經(jīng)日益深入人心。ICT對擴大經(jīng)濟發(fā)展、加速經(jīng)濟增長起著至關(guān)重要的作用，其直接影響的范圍取決于它在整體經(jīng)濟中所占的比例