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?授權(quán)明細(xì)表 ?年度工作計(jì)劃 書 : ; :; : Interpersonal Communication ? Oral Communication ? Advantages: Speed and feedback. ? Disadvantage: Distortion of the message. ? Written Communication ? Advantages: Tangible and verifiable. ? Disadvantages: Time consuming and lacks feedback. ? Nonverbal Communication ? Advantages: Supports other munications and provides observable expression of emotions and feelings. ? Disadvantage: Misperception of body language or gestures can influence receiver’s interpretation of message. Source: Robbins, S. T. Organizational behavior(10th ed.). New Jersey: Pearson Education Inc., 2021. : ; :; : Types of Nonverbal Cues Body motion Gestures, facial expressions, eye behavior, etc. Personal physical characteristics Paralanguage Use of space Physical environment Time Body shape, posture, body or breath odors, hair color, skin color, etc. Voice qualities, speech habits, laughing, etc. Ways people use and perceive space. Building and room design, furnishings, etc. Use of time, cultural differences in time perceptions. TYPE OF CUE EXPLANATION AND EXAMPLES Hellriegel, D., Slocum, Jr., J. W., amp。當(dāng)他們談完覺得很滿意達(dá)成協(xié)議之後,希望共聚午餐以為慶賀。這個(gè)動(dòng)作讓來自北歐的總裁感到驚訝 (panicked) 、不舒服。先前談判達(dá)成的友善氣氛立刻受到影響,這結(jié)果使得午餐變得非常難過 (miserably)。 ? 在南歐,看到人們?cè)诠_場(chǎng)合裡手牽手是同性戀的徵兆,而使他認(rèn)為這位北歐總裁有同性戀的毛病。 Munter, M. Guide to Managerial Communication: Effective Business writing and Speaking, 5th ed. Englewo