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oduct features At the pointofpurchase Outside pointofpurchase Acceptable solution Optimal solution Liking after trial Liking before trial Little reference group influence Substantial reference group influence Personalitylifestyle irrelevant Personalitylifestyle relevant Learning Theory ? In a marketing context, learning is the effect of purchase and consumptionrelated experience on subsequent behavior. ? Two schools of learning theories: – Behaviorism school – Cognitive school Behaviorism School Classical Conditioning (The Pavlov