【正文】
an according to the lab rules and regulations. 處理顧客抱怨的規(guī)定 Regulations on Settlement of Customer Complaints 處理顧客抱怨按《糾正和預防措施控制程序》規(guī)定執(zhí)行。 The customer plaint will be settled per the Corrective amp。 Preventative Action Control Procedures”. 當抱怨或其他信息對實驗室是否符合測試標準要求,或?qū)ζ渌麑嶒炇倚驶蛸|(zhì)量提出疑問,工程 序 文 件 Procedure Document 重慶英特空調(diào)有限公司 Air International Chongqing Co., Ltd. 文件名稱 (Doc Name): 實驗室質(zhì)量手 冊 Laboratory Quality Manual 版次 Ver 頁次 Page 發(fā)行日期 Release Date 文件編號 (Doc No): AICQ/QP1002 B/0 7 8 20xx0110 程技術(shù)部應立即按本程序要求對有關(guān)工作或職責進行審核。 In case of any plaints or other messages on if the lab meets the test requirements, or any doubts on calibration or quality of other labs, the Engineering amp。 Technical Department shall immediately conduct audits on related work or responsibilities per the requirements of this procedure. 內(nèi)部審核 Internal Audit 實驗室的內(nèi)部質(zhì)量審核按《內(nèi)部質(zhì)量審核控制程序》執(zhí)行。 The internal audit of the lab is per the Internal Quality Audit Control Procedures. 由管理者代表組織對實驗室進行內(nèi)部質(zhì)量審核,審核按年度內(nèi)審計劃實施。 The management representative will anize the lab to perform internal quality audit according to the annual internal quality audit plan. 5 相關(guān)文件 Specific Documents AICQ/QP1101 《檢驗、測量和試驗設備控制程序》 AICQ/QP1101 “Inspection, Measuring and Test Equipment Control Procedure” AICQ/QP1701 《內(nèi)部質(zhì)量審核控制程序》 AICQ/QP1701 “Internal Quality Audit Control Procedure” AICQ/QP1801 《培訓控制程序》 AICQ/QP1801 “Training Control Procedure” AICQ/QP1301 《不合格品控制程序》 AICQ/QP1301 “Unacceptable Parts Control Procedure” AICQ/QP0904 《設備管理控制程序》 AICQ/QP0904 “Equipment Management Control Procedure” AICQ/QP1601 《質(zhì)量記錄控制程序》 AICQ/QP1601 “Quality Record Control Procedure” AICQ/QP1401 《糾正和預防措施控制程序》 程 序 文 件 Procedure Document 重慶英特空調(diào)有限公司 Air International Chongqing Co., Ltd. 文件名稱 (Doc Name): 實驗室質(zhì)量手 冊 Laboratory Quality Manual 版次 Ver 頁次 Page 發(fā)行日期 Release Date 文件編號 (Doc No): AICQ/QP1002 B/0 8 8 20xx0110 AICQ/QP1401 “Correction and Prevention Measure Control Procedure” AICQ/QP0501 《文件和資料控制程序》 AICQ/QP0501 “Files and Materials Control Procedure” 6 質(zhì)量記錄 Quality Record AICQ/QR100201A 《試驗報告》 AICQ/QR100201 “Test Report” AICQ/QR100202A 《試驗申請 單》 AICQ/QR100202 “Test Request”