【正文】 a qualitative approach to demand forecasting is A. trend analysisB. the Delphi techniqueC. multiple predictive modelsD. modeling對于需求預(yù)測的一種量化分析方法是：德爾菲法2. Services that are offered to employees who are being transferred to different locations are known as A. outplacement servicesB. relocation servicesC. transfer servicesD. adjustment services企業(yè)提供給員工某種服務(wù)，幫助他們調(diào)任到不同的區(qū)域，這種服務(wù)稱為：重定位服務(wù)。3. Selfappraisals are best for A. administrative purposesB. developmental purposesC. promotional purposesD. regulatory purposes自我評估最好用在：開發(fā)。4. The point system permits jobs to be evaluated on the basis of elements known as A. description factorsB. pensable factorsC. skill factorsD. knowledge factors在記點法里，崗位通過一些基本的要素被評估，這些要素稱為報酬要素。5. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known asA. downsizing programsB. “ headhunting” assistanceC. Outplacement assistanceD. Employee assistance programs(EAPs)E. 有時候組織會為員工提供一些服務(wù)以幫助他們在老的工作和新的工作之間架一座橋梁（找一份新工作），這種服務(wù)稱為：再就業(yè)服務(wù)6. Consultation provided by HR staff should not A. be based on managerial expertiseB. be based on technical expertiseC. help managers or supervisors make firm decisionsD. conflict with the goals of the managers or supervisors seeking assistance人力資源部員工提供的服務(wù)不因該于尋求幫助的員工的出發(fā)點相矛盾。7. The examination of the attitudes and activities of a pany’s workforce refers to A. environmental scanningB. performing a trend analysisC. performing a culture auditD. behavioral modeling對于組織的勞動力的態(tài)度和活動的測量稱為文化審計8. When a bination salary and mission plan is used to pensate sales employees, the percentage of cash pensation paid in mission is calledA. a bonusB. a lumpsum bonusC. an incentiveD. leverage當(dāng)組織用底薪和傭金來為銷售人員支付薪酬，傭金的百分比稱之為：激勵因素。9. The two principal criteria for determining promotions areA. seniority and salary B. knowledge and skillsC. seniority and knowledgeD. merit and seniority決定晉升的兩個最主要的標(biāo)準(zhǔn)是：績效和資歷。10. When the multinational corporation sends employees from its home country, these employees are referred to asA. hostcountry nationalsB. thirdcountry nationalsC. international managersD. expatriates當(dāng)一個跨國公司把員工派到海外，這些員工稱為：外派雇員。1B 2B 3B 4B 5C 6D 7C 8C 9D 10D1. Executives or managers who coach, advise, and encourage employees of lesser rank are calledA. prot233。g233。sB. teachersC. mentorsD. role models有一些管理者他們對下屬培訓(xùn)、建議、指導(dǎo)、鼓勵，他們是導(dǎo)師。2. Objectives acplished through job analysis include all of the following exceptA. establishing the jobrelatedness of selection requirementsB. determining the relative worth of a jobC. eliminating discrepancies between internal wage rates and market ratesD. proving criteria for evaluating the performance of an employee通過工作分析達到的目標(biāo)不包括下面：減少內(nèi)外部薪酬水平的差距。3. Staffing the organization, designing jobs and teams, developing skillful employees, identifying approaches for improving employee performance, and other “HRM” issues are duties typically reserved forA. HR managersB. Line managersC. HR and line mangersD. Top executives為組織配備人員、設(shè)計工作和團隊、開發(fā)有技能的員工、找到提升員工績效的方法、以及其他的人力資源管理活動屬于：人力資源部和直線經(jīng)理的責(zé)任。4. 360degree feedback might be used for the following exceptA. personal developmentB. appraisalC. payD. recruitment360度反饋法不能用作：招聘5. An employer wishing to set up the job classification system of job evaluation would have to A. establish a point plan to evaluate all jobB. rank jobs according to the beliefs of mittee membersC. describe job grades with increasing amount of responsibility, skill, knowledge, or abilityD. evaluate jobs with the use of a job evaluation scale如果一個雇主希望建立工作分類的工作評價體系他應(yīng)該：定義不同工作等級附上各種責(zé)任、技能、知識、能力。6. Which of the following isn’t a form of performancebased pensation?A. piecerateB. profitsharingC. minimum wageD. lumpsum bonuses下面哪一個不是以績效為基礎(chǔ)的薪酬方式：最低工資。7. The performance measures that might be used for performancebasd pensation include the following exceptA. individual work timeB. departmental productivityC. unit profitabilityD. the overall organization’s profitability能用作以績效為基礎(chǔ)的薪酬體系的績效測評，不包括下面哪一項：個人工作時間。8. Coaching is a _____ technique that can be used to develop individual skills, knowledge, and attitudes.A. onthejobB. offthe jobC. webbased trainingD. classroom training訓(xùn)練是一種在職培訓(xùn)，用來提升員工技能、知識、和態(tài)度9. An organization wishing to establish greater jobstaffing flexibility would likely use which pay system?A. straight payB. skillbased payC. incentive payD. twotier pay如果組織希望打造更靈活的工作員工匹配，那因采取哪種薪酬方式：以技能為基礎(chǔ)的薪酬方式。10. Human capital of firm include the following exceptA. the knowledge of a firm’s workersB. skills of a firm’s workersC. the expertise of a firm’s workersD. the behavior of a firm’s workers人力資源不包括：組織員工的行為。1C 2C 3C 4D 5C 6C 7A 8A 9B 10D