【導讀】電大客戶關系管理期末復習資料小抄。的方式是A關系營銷。有的客戶觀念與企業(yè)應該具備的客戶。據(jù)完整性與行業(yè)水平的數(shù)據(jù)完整性之。間的差距是B推斷差距。戶關系有不同的影響，行業(yè)水平的數(shù)。C1、CRM戰(zhàn)略實施的程序為C客戶。信息獲取、客戶分析、企業(yè)文化變革、戰(zhàn)略活動實施、流程重組。的態(tài)度取向標準來劃分，擁有較高的。體的分析，那些上網(wǎng)只為獲得最好交。方便的購物的客戶稱為B簡單者。H1、“貨物售出，概不負責”是C交易。析原有流程、分析市場標桿、設計并?；蜃罱徺I所獲信息的基礎上的忠誠。服務、企業(yè)對商品或服務或價格的價。印象后而形成的購買愿望，這種忠誠。以規(guī)定交易各方的法律權利的契約法

　　

【正文】 iner. Garuda offers three nonstop flights between Beijing and Bali, and four each week between Beijing and Jakarta. There are daily flights from Guangzhou, in Guangdong province, and Shanghai to Jakarta as well. It takes from six to eight hours on a nonstop flight to reach Indonesia from China. Indonesia is home to more than 17,000 islands. Tourists can tour Yogyakarta to see Prambanam and Borobudur, two historical and religious sites, and explore the local handicraft markets. The base of a volcano, Bandung, which is also known as the Paris of Java, is ideal for adventureseekers. Many ecotourism destinations, such as Toba Lake in Sumatra, Tanjung Puting National Park in Kalimantan and Bunaken in Manado, are places the embassy official remends for tourists. Indonesia boasts worldclass surfing facilities along the shores of Sumatra down to Nusa Tenggara Islands. Recently, Lombok, a sister island east of Bali has gotten so much attention from Chinese travelers that some travel agencies are offering twin packages for Bali and Lombok. The best time to visit Bali is from May to October, when it doesn39。t rain much and the weather is cool. At press time, a weeklong package from Shanghai or Guangzhou to Bali was a little more than 3,000 yuan ($480) on Ctrip39。s website. Chinese tourists have taken a shine to rafting in Ubud, sightseeing in Tanah Lot, and surfing and diving in Nusa Lembongan, says Dai. Civet coffee, essential oil and woodcarvings are among the most popular products for Chinese tourists in Indonesia, she says. Indonesian food is also something that visitors shouldn39。t miss. Local cuisines feature many spices, including peppers and cloves, and coconut pulp. Fried rice, dirty duck and roast suckling pig are remended. Children39。s illustration books first appeared in the 1600s in Europe. Their passage to China, however, took much longer, roughly 300 years. In China, children39。s illustration books have a history of just 100 years and their development can be divided into four stages. From early 1900s to mid 1900s, a large number of books and magazines with illustrations appeared with the fast development of the modern publishing industry. The illustration arts at that time were a mixed genre of Chinese traditional paintings and the western style, and most of the stories originate from the fundamental changes that China experienced after the collapse of Qing Dynasty (16441911), the warlord struggles and the war against the Japanese invasion. The second stage was from mid 1900s to late 1970s, when the cultural revolution (196676) ended. The fast development of some special publishing houses for children gave birth to a large number of illustrationstory books, which made a good use of folk art techniques, such as wood board carving, frescoes, and ink and wash painting, etc. Many of the popular stories are from Chinese history and wars after 1900s. The third stage is from early 1980s to late 1990s, a golden period for the development of children39。s illustration books. The reform and openingup brought in new concepts and ideas from the West to China, a country that had been closed to the West for nearly three decades. Fast development of economy, society and culture provided the writers and painters with a lot of inspiration to create new literature works and draw illustrations. China also imported large amounts of children39。s illustration books from the West and Japan. Many young parents in China have a strong nostalgia about children39。s illustration books they read in the 1980s and 1990s. This is also the last era in China39。s artistic innovation before the advent of the Inter period. The fourth stage is featured with the spread of the Inter and the other puterized means of art innovation. The handdrawn children39。s illustration books are gradually replaced by cartoons drawn and copied by software and machines, and shown on tablets, puters, television and smart phones, instead of books. Hainan Tropical Wildlife Park and Botanical Garden is nature39。s haven, with no less than 4,000 rare birds and animals representing 200 species. With tropical forest covering over 90 percent of its area, the garden offers beautiful views of a wide range of tropical plants, flowers and fruit trees. The scenic spot about 25 kilometers from the center of Haikou offers a drivethru safari tour where you can get up close with elephants, lions and bears. The Safari on Foot area features walking trails where visitors can see the rest of the animals, including hippos and monkeys, and feed them for a small fee. Visitors also can see what happens when you breed a lion and a tiger. Two unique attractions are rare hybrids: a liger, the offspring of a mallion and a female tiger and a tigon, which is created by a female lion and a male tiger. As a teaching center of the National Popular Science Education program, the park also serves as a second classroom for students to learn about wildlife and plants. Since it was established in 1995, it has received more than one million student visitors. At a crucial moment when pessimism has brought the Greek crisis to such a head that the country is closer to a default on its debt repayments than ever, Li offered a spark of enthusiasm to restart the stalled talks by calling on Greece and its creditors to reach a lastminute deal that will allow Greece to remain in the eurozone. Given the escalation of the country39。s crisis over the weekend sent a shock wave through the global stock markets on Monday, there are ample reasons to worry about the uncertainties surrounding the events in Greece and the effect a default would have on Europe, relations between China and the EU, global financial stability and the nascent global economic recovery