【文章內(nèi)容簡介】 moralrights and objective dualism（雙重論） . F 4. Free choice lies between the domains of codified law and ethics. F 5. Most of the laws guiding human resource management are based on the individualism approach. F 6. Culture is the only aspect of an anisation that influences ethics. F 7. All stockholders of an anisation are its stakeholders, but not all stakeholders are its stockholders. T CHOICE Which of these refers to the code of moral principles and values that govern behaviour with respect to what is right and wrong? A. social responsibility B. free domain C. ethics D. codified law （編纂法典） E. discretionary（任意的） responsibility C 2. Around ____ per cent of adults reach the level three stage of moral development. A. 30 B. 40 C. 50 D. 80 E. 20 E 3. Ethics deals with _______ values that are a part of corporate culture and shapes decisions concerning social responsibility with respect to the _______ environment. A. internal/external B. external/external C. internal/internal D. external/internal E. none of the above A 4. The assumption（假設） that ‘If it’s not illegal, it must be ethical,’ ignores which of the following? A. domain of codified law B. domain of ethics C. domain of free choice D. discretionary responsibility E. domain of symbolism B 5. The golden rule ‘do unto others as they would do unto you’ is: A. an example of the utilitarian approach to ethical behaviour B. representative of the moraljustice approach to moral decision making C. an example of the values that guide the individualism approach to ethical behaviour D. an ageold piece of advise not to be taken too seriously E. an example of the justice approach to ethical behaviour C 6. Individualism is most closely related to: A. social responsibility B. free choice C. economic responsibility D. codified law E. togetherness B 7. Sexual harassment（性騷擾） is uhical because it violates（違反） an important part of which approach to ethical behaviour? A. the utilitarian approach B. the individualism approach C. the justice approach D. the moralrights approach E. the defensive（防御的） approach D 8. Most of the laws guiding human resource management are based on the: A. utilitarian approach B. moralrights approach C. individualism approach D. justice approach E. collectivism（集體主義） approach D FILL IN THE BLANKS 1. ethics is the code of moral principles and values that govern the behaviours of a person or group with respect to what is right or wrong. 2. A(n) ethical dilemma arises in a situation when each alternative choice or behaviour is undesirable（不良的） because of potentially（可能地） harmful ethical consequences. 3. List the four criteria（條件） for ethical decision making described in the book. utilitarian approach。 individualism approach 。 moral rights approach 。 justice approach 4. List four examples of primary stakeholders. investors, suppliers, customers, stakeholders CHAPTER 5 Planning and Goal Setting TRUE/FALSE Of the four management functions, anizing is the most fundamental（根本的） , as everything practical（實際的） stems（血統(tǒng)） from careful anization. F 2. A desired future state that the individual or anization attempts to realize is a goal. T 3. Plans specify（列舉） future ends。 goals specify today’s means. F 4. The act of determining the anisation’s goals and the means for achieving them is called goal setting. F 5. Goals and plans are valuable to an anisation because they provide legitimacy（合法） , rationale（基本原理） for decisions and an increase in motivation（積極性） and mitment（承諾） . T 6. An anisation’s mission describes its reason for existence. T 7. Mission statements often reveal（顯示） the pany’s philosophy as well as purpose. T 8. Strategic plans and goals are those that focus on where the anisation wants to be in the future and pertain（屬于） to the anisation as a whole. T 9. Reviewing progress is the most difficult step in an MBO process. F 10. Longterm planning includes strategic goals for the overall anisation. T CHOICE 1. A desired future state that an anisation attempts to realise（明白） is called a(n): A. plan B. vision statement C. goal D. mission statement E. idea C 2. __________ specify future ends and __________ specify today’s means. A. Goals, plans B. Plans, goals C. Planning, anising , behaviours E. Mission, vision A 3. Which of these is the act of determining the anisation’s goals and the means for achieving them? A. anising B. brainstorming C. planning D. developing a mission E. a blueprint C 4. The planning process begins with which of these? A. the development of operational（運作的） goals B. the development of a mission statement C. munication of goals to the rest of the anisation D. a panywide meeting E. brainstorming B 5. The __________ is the basis for the strategic level of goals and plans which in turn（空的） shapes the __________ and __________ level. D A. goal, mission, tactical B. operational goal, mission and tactical （策略的） C. objective, operational, mission D. mission, tactical, operational E. tactical plan, operational, mission 6. __________ are primarily concerned with tactical goals/plans. A A. Middle management B. Board of directors C. Consultants D. Senior management E. Lower management 7. Which of these are primarily responsible for strategic goals/plans? A. m