moduleprojectbusinessreceptionetiquette接待禮儀(編輯修改稿)
2025-01-30 14:56 本頁面
【文章內(nèi)容簡介】 amakeuptableordressingroom.Bequickandcleanupafteryourself.? Alcohol’simpactismagnifiedathighaltitudes.Don’tgetdrunk.? Thisisnotyouroffice—don’tspreadoutyourworkpaperseverywhere.Beneat.? Don’ttrytoreadyourseatmatesworkdocumentsorlaptopscreen.Itisreallyobnoxious.? Don’tsleeponyourseatmate’sshoulder,unlesstheywantyouto.Thisisnotyourbedroom—beconsiderateofyourfellowpassengers.New Wordstantrumn.asuddenperiodofuncontrolledangerlikeayoungchild’s發(fā)脾氣obnoxiousa.veryunpleasantorrude令人討厭的perpetrate v.tomitacrime,oraviolentorharmfulact犯（罪）；做（惡） crampedadj.nothavingenoughspaceortime狹窄的binn.acontainerforwaste垃圾箱be a sport beapleasant， cheerful,andgenerousmindedperson隨和、開朗、大度的人crankn.ahandtoolconsistingofarotatingshaftwithparallelhandle曲柄；曲軸v.cranksomething(up):causesomethingtoturnbymeansofacrank用曲軸轉(zhuǎn)動某物reclinev.leanorliebackinahorizontalornearhorizontalposition向后倚靠或躺 Activity 2: Group discussion. shouldn’t we do in the airplane? much do you know about the Golden Rule?Task 2 Business Email and Phone Etiquette 商務(wù)郵件和電話禮儀Peopletendtothinkofasaninformalmeansofmunication,butitmusthavea professional tonewhenyouuseitforbusiness.Keep s short and to the point. Thisshowsrespectfortherecipient’stime.Makethesubjectlineasdescriptiveaspossible.Ifyouneedaresponsewithinacertaintimeframe,statethatclearlyinthe.Provideyourtelephonenumberincasetherecipientpreferstocallyouinsteadofreplyingby.Signthewithyourfullname,titleandpany.Donotsendattachmentswithoutgettingpermissionfirst.People are often reluctant to download an unexpected attachment because of the danger of viruses.Task 2 Business Email and Phone Etiquette 商務(wù)郵件和電話禮儀Identifyyourselfandyourbusinesswhenyouanswerthephone,andaskthecallerhowyoucanhelphim.Whenhetellsyou,repeat the informationtomakesureyouunderstooditcorrectly.Ifthecallerisupset,remain calm and politeandtrytoreassurehimthatyouwillassist.Ifyouneedtoput him on hold to check something, ask his permission.Ifyoumustcallhimback,gethisnumberandrepeatittomakesureitisright,thengive him a time frame for your return call.Ifyouneedtotransferhimtoanotherperson,let him know the name and phone numberorextensionofthepartysohecancallbackdirectlyincasehegetsdisconnected.New Wordschairv.tobethechairpersonofameetingormittee主持 peer n.yourpeersarethepeoplewhoarethesameageasyou,orwhohavethesametypeofjob,socialclass,etc.同輩；同等的人recipient n.apersonwhoreceivessomething接受者 reminder n.awrittenorspokenmessagewhichremindssomeonetodosomething（告知該做某事的）通知單；提示信Activity 1: Group discussion.isthetelephoneetiquette?shouldalwaysbeintroducedfirstduringtheprocessofintroduction?Task Three Seating Etiquette 座次禮儀New Wordsbutler n.themostimportantmaleservantinahouse,usuallyresponsibleforanizingtheotherservants男管家；仆役長dictatev.togiveorders,orstatesomething
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