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asure. ? Guest: By the way, my telephone is too noisy. Could you please help me with this? TALKING TO THE GUEST Page 54 ? Staff: Sorry. I’m an electrician. I know next to nothing about telephone. But I’ll call my colleague to e as soon as possible. ? Guest: OK. Thank you just the same. ? Staff: Not at all. Goodbye, Mrs. Thomson. ? Guest: Goodbye. Page 55 ? VOCABULARY Favor 喜歡 over there 在那邊 do sb. a favor 為某人幫忙 next to 緊挨著 look for 尋找 request 要求 easy 容易 reply 回答 trouble 麻煩 Problem 問(wèn)題 UNIT 6:REQUESTS AND REPLIES Page 56 Would you please do me a favor? 能幫我個(gè)忙嗎? Could you do me a favor? 幫我個(gè)忙好嗎? Could I ask you a favor? 幫我個(gè)忙好嗎? Could you do a favor for me? 幫我個(gè)忙好嗎? Could you possibly do a favor for me? 幫我個(gè)忙好嗎? PHRASES ON THE JOB Page 57 Of course. 當(dāng)然。 No problem. 沒(méi)問(wèn)題。 No trouble at all. 不麻煩。 I’d be glad to. 我會(huì)很高興的。 Page 58 ? Guest: Excuse me. ? Staff: Yes? ? Guest: Could you please do me a favor? ? Staff: Certainly. What can I do for you? ? Guest: I’m looking for the Sales Department. ? Staff: That’s easy. It’s over there, next to the Information Desk. ? Guest: I see. Thanks a lot. ? Staff: My pleasure. TALKING TO THE GUEST Page 59 ? VOCABULARY Age 年代 pretty 相當(dāng)?shù)? on holiday 度假 daughter 女兒 granddaughter 孫女 grandson 孫子 aunt 姨、姑、嬸 uncle 叔、伯、舅 son 兒子 first cousin 第一代表兄弟姐妹 second cousin 第二代表兄弟姐妹 UNIT 7:LONG TIME NO SEE Page 60 Long time no see. 好久不見(jiàn)了。 I haven’t seen you for ages. 久日不見(jiàn)了。 Congratulations. 祝賀。 PHRASES ON THE JOB Page 61 ? Staff: Good morning. How are you Ms. Jackson? Haven’t seen you for ages. ? Guest: Yes. Long time no see. I’m fine, thanks. How about you? ? Staff: Pretty well. Did you go on holiday? ? Guest: Yes. I went back home because my daughter had a baby. ? Staff: Congratulations. ? Guest: Thanks. ? Staff: A girl or a boy? ? Guest: A girl. TALKING TO THE GUEST Page 62 ? Staff: So you have a granddaughter now. ? Guest: A granddaughter? I’ve got three. ? Staff: Three granddaughters? ? Guest: Yes, and a grandson as well. ? Staff: They must be very lovely. ? Guest: Sure. I enjoy them greatly. Page 63 ? VOCABULARY Reservation 預(yù)定 nationality 國(guó)籍 t least 至少 I’m afraid 恐怕 Australian 澳大利亞人 pardon 原諒 beg 請(qǐng)求 on the fourth floor 在四樓 repeat 重復(fù) possible 可能 intend 打算 plan 計(jì)劃 UNIT 8:ASKING PEOPLE TO REPEAT Page 64 Pardon? Please say it slowly. 沒(méi)聽清? 請(qǐng)慢慢講。 I beg your pardon. Sorry? 我沒(méi)聽清。 對(duì)不起? I didn’t follow you. 我沒(méi)聽懂。 Would you please say it again? 請(qǐng)您再說(shuō)一遍好嗎? PHRASES ON THE JOB Page 65 ? Staff: Good afternoon, sir. Do you have a reservation? ? Guest: No, I’m afraid not. ? Staff: May I know your name, please? ? Guest: Yes, I’m David Stevenson. ? Staff: Your nationality? ? Guest: I’m Australian. ? Staff: Sorry, I beg your pardon? ? Guest: I’m Australian. ? Staff: I see. How long do you intend to stay? ? Guest: At least a week. Possibly longer. ? Staff: Good. I can give you a room on the 4th floor. Is that all right? ? Guest: You’re most wele. TALKING TO THE GUEST Page 66 Chapter 3. Housekeeping English Conversation 第三部分 客房英語(yǔ)會(huì)話 Page 67 ? VOCABULARY Fax 傳真 miss 錯(cuò)過(guò) colleague 同事 Lift 電梯 get off 下 left 左 right 右 send 發(fā)送 take 乘 then 然后 Front Office 前臺(tái) Business Centre 商務(wù)中心 FINDING PLACES Page 68 Could you please tell me? 請(qǐng)你告訴我好嗎 ? It’s on the second floor. 在二樓。 It’s on the right side of the corridor. 在走廊的右邊。 Turn left 左拐。 PHRASES ON THE JOB Page 69 ? Staff: Good morning, madam. Can I help you? ? Guest: Yes. Could you please tell me where I can send a fax? ? Staff: You may go to the Business Centre. My colleague there can do it for you. ? Guest: But where is the Business Centre? ? Staff: It39。s on the second floor, just above the Front Office. You may take the lift here, get off the second floor, and then turn left. The Business Centre is on the right side of the corridor. You can’t miss it. ? Guest: Thank you very much. You’ve been of great help. ? Staff: It39。s my pleasure to be of service. TALKING TO THE GUEST Page 70 ? VOCABULARY Beijing Time 北京時(shí)間 special 特殊的 rate 價(jià)格 correct 正確的 seem 似乎 cheaper 更便宜的 in the morning在早上 at night 夜里 urgent 緊急的 downtown 市中心 hour 小時(shí) difference 不同 /差別 o’clock 鐘 TIME Page 71 There’s a time difference of 6 hours. 時(shí)差 6小時(shí)。 I’d better make the call in the evening. 我最好晚上打電話。 That’s great. 太棒了。 Is it the correct time? 時(shí)間準(zhǔn)嗎? It’s 5:50 by my watch. 我的表是 5點(diǎn) 50分。 PHRASES ON THE JOB Page 72 ? Guest: Excuse me. What time is it now? ? Staff: It’s 2:25 by my watch. ? Guest: Is it the correct time? ? Staff: Yes. I think so. ? Guest: You use Beijing time here, don’t you? ? Staff: Yes, we do. ? Guest: Do you know what time it is now in Holland? TALKING TO THE GUEST Page 73 ? Staff: I guess it is about half past eight in the morning. There is a time dif