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The best of guest room services, these will be essential to a positive guest Plaza Hotel guests require a multifunctional guest room environment in order to deliver on two specific needs: 最好的客房服務(wù),這將成為客人愉悅感受的基本要素?;使诰频甑目腿艘蠖喙δ芸头凯h(huán)境能夠提供以下兩方面服務(wù): ? An oasis to escape the hassles of high pressure meetings and business travel. 一個(gè)避風(fēng)港,能夠有效放松高強(qiáng)度會議和商務(wù)旅行所帶來的壓力。 ? A workspace where guests can be productive with their business activities. 一個(gè)工作室,能夠讓客人高效處理商務(wù)事宜。 The former is acplished through the execution of the ‘ Sleep Advantage’ program ensemble and guest bath program, while the latter is addressed through inroom technology / work environment attributes. 前者是由?客人安睡?和?客人沐浴?計(jì)劃實(shí)現(xiàn)的,后者則是由改善客房內(nèi)技術(shù) /工作環(huán)境來實(shí)現(xiàn)的。 Technology, should be ? the most technologically advanced? within reason, with 皇冠酒店設(shè)計(jì)標(biāo)準(zhǔn)手冊 7 葉予舜 12/20/2020 7:54:10 AM ‘ inroom’ technology / work environment attributes such as ergonomic task chair and ample desk space, adequate lighting, inter connectivity (wired and / or wireless), adequate and conveniently located power outlets, uptodate flat screen television – 37? LCD with appropriate input / output connections through a convenient application (.: JackPack) for laptop, DVD, MP3 device, etc. Guest working environment in the guest room must exceed all expectations: 這里指的技術(shù),是指合理的?最先進(jìn)的技術(shù)?,客房內(nèi)的技術(shù) /工作環(huán)境設(shè)施,包含了諸如符合人體工學(xué)的工作椅,寬敞的寫字臺空間、充足的照明、因特網(wǎng)連接(有線或無線)、足夠的和方便的插座位置、帶有合適的輸入 /輸出插口,可通過一個(gè)方便的設(shè)備(如 JackPack)連接電腦筆記本、 DVD、 MP3 等設(shè)備的新款 37? 平板液晶電視等??头績?nèi)的工作環(huán)境必須超越所有期望值: ? Flexible work surface/s ergonomic desk。 moveable on castors 靈活的工作臺面 —— 符合人體工學(xué) 帶有可移動腳輪的寫字桌; ? Ergonomic chair。 hydraulic lift, swivel on castors 符合人體工學(xué)的寫字椅;可液壓提升,可旋轉(zhuǎn),帶腳輪。 ? Extended connectivity 擴(kuò)展連接性 ? Access to printers 打印接口 ? Adequate and flexible lighting 充足可調(diào)光照明 ? Working in bed。 power access 床上工作時(shí)的電源接口 ? Mini Bars – content for choice 迷你吧臺 —— 多種選擇內(nèi)容 皇冠酒店設(shè)計(jì)標(biāo)準(zhǔn)手冊 8 葉予舜 12/20/2020 7:54:10 AM ? Place to relax fortable sofa or arm chair with ottoman seating 休閑區(qū)域 —— 舒適的沙發(fā)或者躺椅,附有擱腳凳 ? Comfortable bed – Sleep Advantage 舒適的床鋪 —— 利于安睡 Professional Architectural amp。 Interior Design is critical in order to meet the market positioning goals for Crowne Plaza Hotels. Efficient Back of House and Front of House architectural planning will improve service by the hotel staff, while providing a convenient layout for guests which can boost sales of food and beverage, retail and meeting facilities. The creation of pleasing architectural spaces and inviting interior design will further enhance guest experience through a positive first impression, a sense of value for money, and of a fortable and pleasing environment that will invite repeat visits. 專業(yè)的建筑及室內(nèi)設(shè)計(jì),是達(dá)到皇冠酒店市場定位要求的關(guān)鍵。高效的后場和前場建筑規(guī)劃,將有助于提高酒店員工的服務(wù)質(zhì)量,同時(shí)又能為客人提供一個(gè)方便的布置格局,這將促進(jìn)餐飲、零售商店的銷售,及會議設(shè)施的租賃。營造一個(gè)令人愉快的建筑空間以及吸引人的室內(nèi)設(shè)計(jì),能夠通過愉悅的第一印象,物有所值的感覺、舒適環(huán)境來進(jìn)一步提升客人的住店感受,從而增加回住率。 Standards Organisation 設(shè)計(jì)標(biāo)準(zhǔn)的架構(gòu) The Design Standards Manual is anized into the following ten (10) sections